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Mark
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General
Over charged
Closed
6/7/2024
Sent
21/6/2024
Over charged
Submitted for
Mark
Closed
July 6, 2024
General
Cab not arriving
Closed
19/6/2024
Sent
18/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vagisha
Cab not arriving
Submitted for
Vagisha
Closed
June 19, 2024
General
Driver cancelling rides
Closed
20/6/2024
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Teresa
Driver cancelling rides
Submitted for
Teresa
Closed
June 20, 2024
General
Late pickup
Closed
18/6/2024
Sent
20/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jan
Late pickup
Submitted for
Jan
Closed
June 18, 2024
General
Refusal to use meter
Closed
12/6/2024
Sent
11/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stuart
Refusal to use meter
Submitted for
Stuart
Closed
June 12, 2024
General
Payment method rejected
Closed
24/6/2024
Sent
11/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Payment method rejected
Submitted for
Robert
Closed
June 24, 2024
General
Wrong booking message
Closed
24/6/2024
Sent
10/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alex
Wrong booking message
Submitted for
Alex
Closed
June 24, 2024
General
Driver not showing up
Closed
Sent
9/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rosemary
Driver not showing up
Submitted for
Rosemary
Closed
General
Overcharged for fare
Closed
24/6/2024
Sent
8/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Francesca
Overcharged for fare
Submitted for
Francesca
Closed
June 24, 2024
General
Refusal to take passenger
Closed
Sent
4/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kerrie
Refusal to take passenger
Submitted for
Kerrie
Closed
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General
Issues
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How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
01
Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
02
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
03
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.
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