General complaints

Make a complaint about any business.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

Start by finding your provider or your issue.

General complaints we've resolved recently

No Live Complaints
Do you have a complaint related to this issue?
We can help you get heard.
General

Cab not arriving

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Vagisha
General

Driver cancelling rides

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Teresa
General

Late pickup

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jan
General

Refusal to use meter

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stuart
General

Driver not showing up

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rosemary
General

Refusal to take passenger

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kerrie
General

No show

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Robert
General

Unauthorized bookings

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Janine
General

Bookings repeatedly cancelled by system or driver

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
SC
General

Booking cancellations and charges

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michelle
Ajust is not affiliated with or endorsed by the businesses on this page. Ajust is an independent platform that helps consumers and businesses resolve complaints.

Businesses

Find out how these businesses resolve complaints. Can’t find a business? You can still make a complaint.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
13cabs
13cabs
Sorry, no results here

How It Works

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story
01

Tell your story

You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
02

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.
03

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.

Do you have a complaint?

Ajust is the express lane for resolving customer complaints.

Get a resolution for your General complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

Get Started

It only takes 2 minutes!

As Seen On

Nine News Logo
Smart Company Logo
Ajust as on the phone