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My complaint was closed by Ajust.
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Rob
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Mercedes-Benz Complaints
The best way to resolve complaints with
Mercedes-Benz
Mercedes-Benz, a leading automotive manufacturer, offers a wide range of luxury vehicles known for their performance and reliability. With a strong global presence, Mercedes-Benz provides customers with innovative technology and cutting-edge design. From sedans to SUVs, their diverse lineup caters to various preferences and needs. While some customers may have concerns about pricing or maintenance costs, Mercedes-Benz strives to deliver exceptional quality and customer satisfaction.
COMPLAINTS SENT THROUGH AJUST
Other
Outstanding account receivable
Unresolved
Sent
19/6/2024
Outstanding account receivable
Rob
•
June 19, 2024
Unable to contact for payment
Outcome Sought
Apology
Compensation
Other
Other
Service pack not disclosed
Unresolved
Sent
17/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ahsan
Service pack not disclosed
Ahsan
•
June 17, 2024
Customer unaware of service pack
Outcome Sought
Apology
Compensation
Other
Other
Poor customer service
Unresolved
Sent
10/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Poor customer service
Wayne
•
June 10, 2024
Delay in receiving assistance
Outcome Sought
Apology
Compensation
Other
Other
Recall and uber
Closed
25/6/2024
Sent
7/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Najmeh
Recall and uber
Najmeh
•
June 7, 2024
Inconvenience, frustration
Outcome Sought
Apology
Compensation
Other
Other
Faded glass and bubbles on chrome under 5 years from purchase
Unresolved
Sent
28/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dhiren
Faded glass and bubbles on chrome under 5 years from purchase
Dhiren
•
May 28, 2024
Unhappy with quality, need to pay for labor
Outcome Sought
Apology
Compensation
Other
Other
Saleman doesnt help
Closed
25/5/2024
Sent
23/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Huu toi
Saleman doesnt help
Huu toi
•
May 23, 2024
No assistance after deposit
Outcome Sought
Apology
Compensation
Other
Other
Passenger side door handle
Unresolved
Sent
18/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jatin
Passenger side door handle
Jatin
•
May 18, 2024
Breaking like a cheap car
Outcome Sought
Apology
Compensation
Other
Other
Order cancellation after 14 months
Unresolved
Sent
24/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leigh
Order cancellation after 14 months
Leigh
•
April 24, 2024
Delayed purchase, frustration
Outcome Sought
Apology
Compensation
Other
Other
Engine issue
Closed
Sent
22/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Manjot
Engine issue
Manjot
•
April 22, 2024
Inconvenience, car not usable
Outcome Sought
Apology
Compensation
Other
Other
Additional work required after purchase
Unresolved
Sent
18/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Additional work required after purchase
John
•
February 18, 2024
Unexpected expenses and inconvenience
Outcome Sought
Apology
Compensation
Other
how to RAISE a complaint with
Mercedes-Benz
The best way to resolve an issue with Mercedes-Benz
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to Mercedes-Benz
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Mercedes-Benz
We handle everything for you, get started for free.
How to contact
Mercedes-Benz
Phone
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Post
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Online
https://www.mercedes-benz.com.au/passengercars/forms/contact.html
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In person
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Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to Mercedes-Benz
Coming soon!
GET HEARD, GET A RESOLUTION
Resolving issues with Ajust
Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others resolving complaints with Ajust
Still waiting on a fix? Take matters into your own hands.
Ajust helps you file a professional complaint that gets routed to the right place.
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Mercedes-Benz
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