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Khaled
Aunt Betty Complaints
The best way to resolve complaints with Aunt Betty
Aunt Betty is an Australian travel agency that offers a wide range of flight and holiday packages. With a user-friendly website and a dedicated customer service team, they aim to provide convenient and hassle-free booking experiences. Some common complaints about Aunt Betty include issues with flight cancellations, delays, and difficulties in obtaining refunds.
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COMPLAINTS SENT THROUGH AJUST
Excessive change fees
Closed
22/2/2025
Sent
11/2/2025
Excessive change fees
Khaled
•
February 11, 2025
Frustration and inconvenience
Outcome Sought
Apology
Compensation
Other
Change of flight date
Closed
20/1/2025
Sent
9/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janesh Man
Change of flight date
Janesh Man
•
January 9, 2025
Stress and inconvenience
Outcome Sought
Apology
Compensation
Other
Refund Request
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Siobhan
Refund Request
Siobhan
•
Outcome Sought
Apology
Compensation
Other
Refund request
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Marjan
Refund request
Marjan
•
Outcome Sought
Apology
Compensation
Other
Refund issue for a refundable ticket
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Srikanthan
Refund issue for a refundable ticket
Srikanthan
•
Outcome Sought
Apology
Compensation
Other
Poor Service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kendle
Poor Service
Kendle
•
Outcome Sought
Apology
Compensation
Other
Poor Service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ali
Poor Service
Ali
•
Outcome Sought
Apology
Compensation
Other
Poor Service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Angad
Poor Service
Angad
•
Outcome Sought
Apology
Compensation
Other
Refund for cancelled flights
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lena
Refund for cancelled flights
Lena
•
Outcome Sought
Apology
Compensation
Other
Poor service experience with Aunt Betty
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Candy
Poor service experience with Aunt Betty
Candy
•
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Aunt Betty
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Aunt Betty
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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Aunt Betty
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How to contact
Aunt Betty
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Common issues related to
Aunt Betty
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