Aunt Betty Complaints
The best way to resolve complaints with Aunt Betty
Aunt Betty is an Australian travel agency that offers a wide range of flight and holiday packages. With a user-friendly website and a dedicated customer service team, they aim to provide convenient and hassle-free booking experiences. Some common complaints about Aunt Betty include issues with flight cancellations, delays, and difficulties in obtaining refunds.
Get heard by Aunt Betty
Have a complaint? Click below to resolve your issue with Aunt Betty
Have a complaint? Click below to resolve your issue with Aunt Betty
COMPLAINTS SENT THROUGH AJUST
White stuff ontop of puddings
Michelle
•
July 9, 2024
Outcome Sought
Apology
Compensation
Other
Baggage not included
Victoria
•
July 9, 2024
Outcome Sought
Apology
Compensation
Other
Booking not confirmed
Fiona
•
July 7, 2024
Outcome Sought
Apology
Compensation
Other
Seat allocation issue
Emily
•
June 2, 2024
Outcome Sought
Apology
Compensation
Other
Did not receive emails
Elyza Angeline
•
May 25, 2024
Outcome Sought
Apology
Compensation
Other
Incorrect names on booking
Mei Lok
•
May 23, 2024
Outcome Sought
Apology
Compensation
Other
Cancellation problem
Russell
•
May 10, 2024
Outcome Sought
Apology
Compensation
Other
Refund delay
Ramy
•
May 7, 2024
Outcome Sought
Apology
Compensation
Other
Cancellation without consent
Mary
•
April 29, 2024
Outcome Sought
Apology
Compensation
Other
Flight cancellation
Andrew
•
April 21, 2024
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Aunt Betty
To Listen
White stuff ontop of puddings
Michelle
•
July 9, 2024
Baggage not included
Victoria
•
July 9, 2024
Booking not confirmed
Fiona
•
July 7, 2024
Seat allocation issue
Emily
•
June 2, 2024
Did not receive emails
Elyza Angeline
•
May 25, 2024
Incorrect names on booking
Mei Lok
•
May 23, 2024
Cancellation problem
Russell
•
May 10, 2024
Refund delay
Ramy
•
May 7, 2024
Cancellation without consent
Mary
•
April 29, 2024
Flight cancellation
Andrew
•
April 21, 2024
COMPLAINTS RESOLVED THROUGH AJUST
White stuff ontop of puddings
Michelle
•
July 9, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Booking not confirmed
Fiona
•
July 7, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Seat allocation issue
Emily
•
June 2, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Did not receive emails
Elyza Angeline
•
May 25, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Refund not processed
Alexander
•
April 7, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Refund not received
Holly
•
April 1, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Ticket not received
Anthony Joseph
•
February 23, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Cancellation
Joshua
•
February 13, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Aunt Betty
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Aunt Betty
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
Common issues related to
Aunt Betty
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.