I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann
AGL is commonly known as an energy provider. In 2021, they announced the release of their telecommunications service. If a complaint takes longer than 10 days to resolve, AGL's Complaints Policy states they advise consumers of their external dispute resolution options.
Have a complaint?
AGL (Telco)
100
%
NA
Industry Avg
85
%
NA
Resolution success rate for this business, compared to industry average. Based on available complaint data.
Resolve Now
It only takes 2 minutes!
AGL (Telco)
complaints we’ve resolved
Telco
Access issue
Closed
20/11/2023
Sent
6/11/2023
Access issue
Submitted for
Ann
Closed
November 20, 2023
Telco
Slow / Low Quality
Closed
29/11/2022
Sent
15/11/2022
Ajust's valuable assistance helped fixed the problem. Internet speed is better than before. Cheers and thanks very much for your support.
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Christopher
Slow / Low Quality
Submitted for
Christopher
Closed
November 29, 2022
Ajust is not affiliated with or endorsed by this business. Ajust is an independent platform that helps consumers and businesses resolve complaints.
How to make your
AGL (Telco)
complaint
Complaint Policy
https://www.agl.com.au/help-support/contact-us/complaints
Details missing. Help fill in the gaps.
Hardship Assistance
https://www.agl.com.au/help-support/internet-mobile/billing-and-payments/agl-internet-and-mobile-bills#financialsupport
Details missing. Help fill in the gaps.
Fast, Fair and Free
Resolve the easy way
Take the effort out of making a complaint. Ajust sends the right details to the right place – so you get the right outcome. It only takes a few minutes.
Quick and Easy
The express lane for every complaint.
Get an outcome
Success for over 90% of complaints.
Free help
It costs nothing for consumers.
Issues related to
AGL (Telco)
Read about the issues consumers are facing. Have a different issue? You can still make a complaint.
Businesses like
AGL (Telco)
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
01
Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
02
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
03
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.