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The Reject Shop Complaints
The best way to resolve complaints with
The Reject Shop
The Reject Shop is a popular Australian discount variety store that offers a wide range of affordable products. Customers can find a variety of household items, electronics, clothing, and more. While some customers have expressed concerns about the quality of certain products or limited stock availability, The Reject Shop strives to provide budget-friendly options for all shoppers.
COMPLAINTS SENT THROUGH AJUST
Retail
Staff behavior
Unresolved
Sent
10/7/2024
Staff behavior
Joanne
•
July 10, 2024
Rude and unhelpful staff
Outcome Sought
Apology
Compensation
Other
Retail
Voucher redemption
Closed
27/6/2024
Sent
19/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Roger
Voucher redemption
Roger
•
June 19, 2024
Unable to use voucher
Outcome Sought
Apology
Compensation
Other
Retail
Poor customer service
Closed
16/7/2024
Sent
18/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
O’sharn
Poor customer service
O’sharn
•
June 18, 2024
Made customer feel unwelcome
Outcome Sought
Apology
Compensation
Other
Retail
Out of stock items
Closed
26/6/2024
Sent
16/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Out of stock items
Paul
•
June 16, 2024
Unable to receive items ordered
Outcome Sought
Apology
Compensation
Other
Retail
Employee playing on phone
Unresolved
Sent
15/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anna
Employee playing on phone
Anna
•
June 15, 2024
Customer dissatisfied
Outcome Sought
Apology
Compensation
Other
Retail
Sign fell on head
Closed
2/7/2024
Sent
4/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Clare
Sign fell on head
Clare
•
June 4, 2024
Physical injury
Outcome Sought
Apology
Compensation
Other
Retail
Access to back entrance
Closed
18/6/2024
Sent
21/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kaye
Access to back entrance
Kaye
•
May 21, 2024
Feeling discriminated against, inconvenience
Outcome Sought
Apology
Compensation
Other
Retail
Refund without receipt as I was offered the choice of receipt at checkout . If I can return without a receipt then a choice shouldn’t be given about if we want a receipt or not.
Closed
Sent
5/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lisa
Refund without receipt as I was offered the choice of receipt at checkout . If I can return without a receipt then a choice shouldn’t be given about if we want a receipt or not.
Lisa
•
May 5, 2024
Unable to get refund
Outcome Sought
Apology
Compensation
Other
Retail
Accused of stealing shopping bags
Unresolved
Sent
27/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jade
Accused of stealing shopping bags
Jade
•
March 27, 2024
Embarrassed and harassed
Outcome Sought
Apology
Compensation
Other
Employee behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Xanida
Employee behavior
Xanida
•
Uncomfortable shopping experience
Outcome Sought
Apology
Compensation
Other
how to RAISE a complaint with
The Reject Shop
The best way to resolve an issue with The Reject Shop
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to The Reject Shop
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
The Reject Shop
We handle everything for you, get started for free.
How to contact
The Reject Shop
Online
https://www.rejectshop.com.au/customerservice/contact-information
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to The Reject Shop
Coming soon!
GET HEARD, GET A RESOLUTION
Resolving issues with Ajust
Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others resolving complaints with Ajust
Still waiting on a fix? Take matters into your own hands.
Ajust helps you file a professional complaint that gets routed to the right place.
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