I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jason
Verified
Uber Eats
partners with Ajust
Uber Eats Complaints
The best way to resolve complaints with Uber Eats
Get heard by Uber Eats
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Uber Eats
Have a complaint? Click below to resolve your issue with Uber Eats
Ajust is putting pressuring on
Uber Eats
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Logistics
Missing order items
Closed
Sent
Missing order items
Jason
•
Additional cost
Outcome Sought
Apology
Compensation
Other
Logistics
Incomplete order, poor condition
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Samuel
Incomplete order, poor condition
Samuel
•
Received incomplete order in poor condition
Outcome Sought
Apology
Compensation
Other
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Keileigh
Keileigh
•
Outcome Sought
Apology
Compensation
Other
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Radhika
Radhika
•
Outcome Sought
Apology
Compensation
Other
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
David
•
Outcome Sought
Apology
Compensation
Other
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nick
Nick
•
Outcome Sought
Apology
Compensation
Other
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nick
Nick
•
Outcome Sought
Apology
Compensation
Other
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anwar
Anwar
•
Outcome Sought
Apology
Compensation
Other
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gisela
Gisela
•
Outcome Sought
Apology
Compensation
Other
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mahmoud
Mahmoud
•
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Uber Eats
To Listen
Live Campaign
Do you manage complaints for
Uber Eats
?
Logistics
Missing order items
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jason
Jason
•
Customer seeking refund from uber eats for missing items, frustrated with additional charges to contact support.
Some of our order is missing and to contact uber they want more of our money
Logistics
Incomplete order, poor condition
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Samuel
Samuel
•
Incomplete order received in poor condition, requesting refund.
Hi I ordered tonight just received
And didn't receive full order and in poor condition
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Keileigh
Keileigh
•
I ordered a big family ‘AFL pack’ and revived 1 burger, 1 fires and one drink. It was completely wrong
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Radhika
Radhika
•
I ordered a pizza on special offer with discount of about $20. After 30mins, I was notified that the order is delivered. I was under fever with no carer, went around the entire building to check if I missed the order but it wasn't anywhere to be found. I tried contacting ng courier several times, didn't succeed. Immediately updated Uber support, no response. I tried reorderng, the discount was gone. It was Uber One exclusive offer. I was essentially scammed, troubled and kept hungry. Everything was almost closed by the time I was done with all this and I slept sick, extremely frustrated and hungry.
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
David
•
Food was disgusting and not what was ordered. threw most of it out as rubbish. redfern fish and chips redfern nsw. card fee and delivery added up to aboy 20+% of cost.
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nick
Nick
•
I ordered ribs never came but still got billed for 57 buck
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nick
Nick
•
A joke
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anwar
Anwar
•
I got a meal from maccas and half of it was missing and the Uber driver won’t answer I called him 15 times yet no answer it’s unbelievable and ridiculous
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gisela
Gisela
•
On 1 June I order Uber eats from Crust and my order was a meat lovers pizza and chips coming to a total of $41.49, however when it arrived I only received a margarita pizza. I called Crust and they stated the the delivery driver mixed up my order. I would like a refund as my order was wrong and I paid way too much for a pizza I didn’t even order
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mahmoud
Mahmoud
•
The route given to the driver sent him on multiple deliveries but past my address to two other delivery past my place and then doubled back to my address over an hour later then my food was cold so was my visitor food was also cold and drinks were hot and no cutlery.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Logistics
Missing order items
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jason
Missing order items
Jason
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Logistics
Incomplete order, poor condition
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Samuel
Incomplete order, poor condition
Samuel
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Keileigh
Keileigh
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Radhika
Radhika
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
David
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nick
Nick
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nick
Nick
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anwar
Anwar
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gisela
Gisela
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Logistics
Closed
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mahmoud
Mahmoud
•
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Uber Eats
Quick Solutions
WE SUGGEST
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending a gift to your relatives interstate. When things don’t go to plan, Ajust’s platform guides you through the process to ensure that the right information goes to the right place so that you can get heard.
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending your Christmas present to your relatives interstate. When you need to make a complaint to the business, Ajust's platform guides you through the process so you know what information to include and giving you confidence that your complaint is going to the right place so that you get heard.
How to complain to
Uber Eats
Ajust helps hundreds of people resolve issues each month. Ajust’s intuitive platform helps you create a complaint that the courier understands so that they can act swiftly to resolve your issue. Here are steps to consider to give you the best chance of a fast and fair outcome.
01
Describe the issue and how it affected you
Explain what went wrong, whether it's a delayed delivery or an error in tracking a shipment. Help the courier by explaining why this issue has affected you.
02
Consider how you’d like the courier to resolve your complaint
Clearly outline the action you expect the courier to take to rectify the issue, whether it involves following up on the delivery or correct tracking details.
03
Gather any materials that support your complaint
Share any documents that might support your complaint, such as tracking confirmation or a copy of a previous conversation with the courier to help with a quicker resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Uber Eats
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Uber Eats
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Uber Eats
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Uber Eats
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
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Uber Eats
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