I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
ALPHONSE
Verified
Myer
partners with Ajust
Myer Complaints
The best way to resolve complaints with Myer
Myer is a well-known Australian department store chain that offers a wide range of products including clothing, accessories, homewares, and electronics. Customers have occasionally expressed concerns about customer service, pricing, and product availability. However, Myer continues to be a popular choice for shoppers seeking a diverse selection of items in one convenient location.
Get heard by Myer
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Myer
Have a complaint? Click below to resolve your issue with Myer
Ajust is putting pressuring on
Myer
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
Add Your Voice
Resolve Now
Powered by Ajust
80% success
½ the effort
30x faster
2x better results
COMPLAINTS SENT THROUGH AJUST
Live Campaign
No order update
Closed
9/2/2025
Sent
30/1/2025
No order update
ALPHONSE
•
January 30, 2025
Uncertainty about order status
Outcome Sought
Apology
Compensation
Other
Incorrect delivery address
Closed
13/1/2025
Sent
5/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gul
Incorrect delivery address
Gul
•
January 5, 2025
Concern over delivery delays
Outcome Sought
Apology
Compensation
Other
Login difficulties
Closed
30/12/2024
Sent
28/12/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Login difficulties
Helen
•
December 28, 2024
Time-consuming and frustrating
Outcome Sought
Apology
Compensation
Other
Staff member's rude behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Olive
Staff member's rude behavior
Olive
•
Uncomfortable shopping experience
Outcome Sought
Apology
Compensation
Other
Missing glass in set
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Erin
Missing glass in set
Erin
•
Disrupted plans for event
Outcome Sought
Apology
Compensation
Other
Difficulty contacting department
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Difficulty contacting department
John
•
Significant inconvenience and delay
Outcome Sought
Apology
Compensation
Other
Technical difficulties placing order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Blaire
Technical difficulties placing order
Blaire
•
Concern about items going out of stock
Outcome Sought
Apology
Compensation
Other
Undelivered orders and refund
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sally
Undelivered orders and refund
Sally
•
Frustration and inconvenience
Outcome Sought
Apology
Compensation
Other
Missing order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jennifer
Missing order
Jennifer
•
Inconvenience and dissatisfaction
Outcome Sought
Apology
Compensation
Other
Product unavailable after purchase
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Angela
Product unavailable after purchase
Angela
•
Lost sale period, delayed refund
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Myer
To Listen
Live Campaign
Do you manage complaints for
Myer
?
No order update
Closed
9/2/2025
Sent
30/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
ALPHONSE
ALPHONSE
•
January 30, 2025
Customer requests an update on their sunglasses order placed two days ago.
Incorrect delivery address
Closed
13/1/2025
Sent
5/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gul
Gul
•
January 5, 2025
Customer requests urgent correction of delivery address and compensation for canceled item.
Login difficulties
Closed
30/12/2024
Sent
28/12/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Helen
•
December 28, 2024
Customer frustrated with ongoing login issues on Myer account, seeking resolution.
Staff member's rude behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Olive
Olive
•
Customer experienced rude behavior from staff, feels uncomfortable, requests action to prevent future incidents.
Missing glass in set
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Erin
Erin
•
Customer received only three glasses instead of four and requests the missing glass or a refund.
Difficulty contacting department
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
John
•
Customer frustrated with inability to contact Weber BBQs department; requests direct contact assistance.
Technical difficulties placing order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Blaire
Blaire
•
Customer frustrated with technical difficulties preventing order placement since January 12, 2025.
Undelivered orders and refund
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sally
Sally
•
Customer dissatisfied with undelivered items and requests refunds for multiple orders.
Missing order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jennifer
Jennifer
•
Customer frustrated with missing order and poor communication from customer service.
Product unavailable after purchase
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Angela
Angela
•
Customer frustrated with unavailable treadmill purchase during sale and requests resolution.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
No order update
Closed
9/2/2025
Sent
30/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
ALPHONSE
No order update
ALPHONSE
•
January 30, 2025
Resolved < 48 hrs
Resolved < 1week
Resolved
Incorrect delivery address
Closed
13/1/2025
Sent
5/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gul
Incorrect delivery address
Gul
•
January 5, 2025
Resolved < 48 hrs
Resolved < 1week
Resolved
Login difficulties
Closed
30/12/2024
Sent
28/12/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Login difficulties
Helen
•
December 28, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Myer
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Myer
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
Myer
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Myer
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Myer
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Myer
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Myer
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
