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ALPHONSE
Myer Complaints
The best way to resolve complaints with Myer
Myer is a well-known Australian department store chain that offers a wide range of products including clothing, accessories, homewares, and electronics. Customers have occasionally expressed concerns about customer service, pricing, and product availability. However, Myer continues to be a popular choice for shoppers seeking a diverse selection of items in one convenient location.
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COMPLAINTS SENT THROUGH AJUST
No order update
Closed
9/2/2025
Sent
30/1/2025
No order update
ALPHONSE
•
January 30, 2025
Uncertainty about order status
Outcome Sought
Apology
Compensation
Other
Incorrect delivery address
Closed
13/1/2025
Sent
5/1/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gul
Incorrect delivery address
Gul
•
January 5, 2025
Concern over delivery delays
Outcome Sought
Apology
Compensation
Other
Login difficulties
Closed
30/12/2024
Sent
28/12/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Login difficulties
Helen
•
December 28, 2024
Time-consuming and frustrating
Outcome Sought
Apology
Compensation
Other
Malfunction of product causing damage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mojtaba
Malfunction of product causing damage
Mojtaba
•
Outcome Sought
Apology
Compensation
Other
Price matching dispute
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Usman
Price matching dispute
Usman
•
Outcome Sought
Apology
Compensation
Other
Staff member's rude behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Olive
Staff member's rude behavior
Olive
•
Uncomfortable shopping experience
Outcome Sought
Apology
Compensation
Other
Missing glass in set
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Erin
Missing glass in set
Erin
•
Disrupted plans for event
Outcome Sought
Apology
Compensation
Other
Difficulty contacting department
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Difficulty contacting department
John
•
Significant inconvenience and delay
Outcome Sought
Apology
Compensation
Other
Technical difficulties placing order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Blaire
Technical difficulties placing order
Blaire
•
Concern about items going out of stock
Outcome Sought
Apology
Compensation
Other
Undelivered orders and refund
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sally
Undelivered orders and refund
Sally
•
Frustration and inconvenience
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Myer
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Myer
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
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Myer
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How to contact
Myer
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In person
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Email
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Complaint Policy
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Common issues related to
Myer
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Resolving issues with Ajust
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Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
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Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
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Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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