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My complaint was closed by Ajust.
—
Vicki
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Jim's Cleaning Complaints
The best way to resolve complaints with
Jim's Cleaning
Jim's Cleaning is a well-established cleaning service in Australia. With a wide range of services available, they cater to both residential and commercial clients. Customers have reported issues with punctuality and communication, but overall, Jim's Cleaning is known for their reliable and efficient service.
COMPLAINTS SENT THROUGH AJUST
Substandard cleaning job
Unresolved
Sent
12/7/2024
Substandard cleaning job
Vicki
•
July 12, 2024
Had to spend extra time cleaning
Outcome Sought
Apology
Compensation
Other
Other
Not paid
Unresolved
Sent
14/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Hayden
Not paid
Hayden
•
June 14, 2024
Financial loss
Outcome Sought
Apology
Compensation
Other
Other
Faulty oven/stove top
Closed
Sent
17/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gillian
Faulty oven/stove top
Gillian
•
April 17, 2024
Oven not working, stove top ring not feeding gas, upset and frightened
Outcome Sought
Apology
Compensation
Other
Other
Stains not removed
Unresolved
Sent
9/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leanne
Stains not removed
Leanne
•
April 9, 2024
Carpets left very wet
Outcome Sought
Apology
Compensation
Other
Other
Unprofessional behavior
Closed
Sent
25/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon
Unprofessional behavior
Sharon
•
March 25, 2024
Caused unease and annoyance
Outcome Sought
Apology
Compensation
Other
Other
Unsatisfactory cleaning job
Unresolved
Sent
14/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Diana
Unsatisfactory cleaning job
Diana
•
March 14, 2024
Had to spend extra time cleaning
Outcome Sought
Apology
Compensation
Other
Other
Poor service and communication
Unresolved
10/4/2024
Sent
13/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Astrid
Poor service and communication
Astrid
•
March 13, 2024
Left in a difficult situation
Outcome Sought
Apology
Compensation
Other
Other
Poor cleaning service
Unresolved
Sent
8/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Victor
Poor cleaning service
Victor
•
March 8, 2024
Wasted time and money
Outcome Sought
Apology
Compensation
Other
Incomplete cleaning service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tom
Incomplete cleaning service
Tom
•
Significant inconvenience due to unfinished work
Outcome Sought
Apology
Compensation
Other
Change in service rating
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Chloe
Change in service rating
Chloe
•
Customer wants to update rating
Outcome Sought
Apology
Compensation
Other
how to RAISE a complaint with
Jim's Cleaning
The best way to resolve an issue with Jim's Cleaning
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to Jim's Cleaning
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Jim's Cleaning
We handle everything for you, get started for free.
How to contact
Jim's Cleaning
Phone
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Post
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In person
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Email
Available for Ajust members.
Complaint Policy
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Common issues related to Jim's Cleaning
Coming soon!
GET HEARD, GET A RESOLUTION
Resolving issues with Ajust
Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others resolving complaints with Ajust
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Jim's Cleaning
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