How do I make a complaint to Pie Face?

Ajust is the easiest way to resolve complaints with Pie Face. Describe the issue and how it affected you and Ajust with create and send your complaint directly to Pie Face. Ajust is fast and free for consumers.

Had a problem with
Pie Face
? Send a complaint they can’t ignore.

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Last updated:

July 23, 2025

Food and Drinks

Pie Face
Complaints

The best way to resolve complaints with

Pie Face

Pie Face is a popular Australian bakery chain that specialises in savory and sweet pies. With numerous locations across the country, customers can enjoy a wide variety of freshly baked pies, including vegetarian and gluten-free options. While some customers have expressed concerns about the consistency of service and the limited seating options, Pie Face continues to attract a loyal following with its delicious and convenient pie offerings.

Quick Solutions

How to complain to

Pie Face

Tried support already? We’ll take it further.

Pie Face

didn’t respond, Ajust helps you submit a serious complaint that can’t be ignored.

Send my

Pie Face

complaint

COMPLAINTS SENT THROUGH AJUST

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Resolve with Ajust

Request for reimbursement due to faulty fuel pump

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Mark

Request for reimbursement due to faulty fuel pump

Mark

•

Outcome Sought

Apology

Compensation

Other

Poor quality of food and service

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Poor quality of food and service

•

Outcome Sought

Apology

Compensation

Other

Staff behavior

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Linda

Staff behavior

Linda

•

Feeling anxious and distressed

Outcome Sought

Apology

Compensation

Other

High pricing

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Troy

High pricing

Troy

•

Disappointed and discouraged purchases

Outcome Sought

Apology

Compensation

Other

Hygiene standards

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Libby

Hygiene standards

Libby

•

Negative impact on brand reputation

Outcome Sought

Apology

Compensation

Other

Poor quality

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Gregory

Poor quality

Gregory

•

Dissatisfaction and reconsideration of visits

Outcome Sought

Apology

Compensation

Other

Machine out of service

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Jesus

Machine out of service

Jesus

•

Inconvenient disruption to daily routine

Outcome Sought

Apology

Compensation

Other

Machine out of order

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Owen

Machine out of order

Owen

•

Frustration and disrupted daily routine

Outcome Sought

Apology

Compensation

Other

Poor quality food

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Michael

Poor quality food

Michael

•

Disappointment and dissatisfaction

Outcome Sought

Apology

Compensation

Other

Contained plastic foil

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Greg

Contained plastic foil

Greg

•

Health risk and distress

Outcome Sought

Apology

Compensation

Other

how to RAISE a complaint with

Pie Face

The best way to resolve an issue with
Pie Face

WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Send your complaint

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to
Pie Face

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

Describe the issue and how it affected you

Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.

Consider how you’d like the business to resolve your complaint

Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.

Gather any materials that support your complaint

Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.

Fast and Easy

Use Ajust to raise a complaint directly with

Pie Face

We handle everything for you, get started for free.

Send your complaint

How to contact

Pie Face

Phone

1300 585 066

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Post

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Online

https://pieface.com.au/

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In person

https://stores.pieface.com.au/

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Available for Ajust members.

Complaint Policy

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Common issues related to
Pie Face

Coming soon!

GET HEARD, GET A RESOLUTION

Resolving issues with Ajust

Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

Try it now

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.