Retinue Accounting Complaints
The best way to resolve complaints with Retinue Accounting
Retinue Accounting offers accounting, bookkeeping and payroll support for small and medium businesses. Retinue Accounting partners with Ajust to provide a smooth experience for customers to resolve any issues that arise with their service.
Get heard by Retinue Accounting
Have a complaint? Click below to resolve your issue with Retinue Accounting
Have a complaint? Click below to resolve your issue with Retinue Accounting
COMPLAINTS SENT THROUGH AJUST
No contact for weeks
Jeffrey
•
February 22, 2024
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Retinue Accounting
To Listen
No contact for weeks
Jeffrey
•
February 22, 2024
COMPLAINTS RESOLVED THROUGH AJUST
Delays in being contacted
Jackson
•
February 29, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
No contact for weeks
Jeffrey
•
February 22, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Retinue Accounting
Retinue Accounting believes that accounting support for small businesses should be:
- customer service focused, proactive and forward-looking
- available 24/7
- transparent about fees
Retinue Accounting welcomes feedback from its customers so it can keep delivering support that meets these objectives.
Retinue Accounting has a very small volume of complaints. Where issues do arise, it is committed to providing a fast resolution for its customers.
One issue that has come up for some customers is delays because Retinue Accounting is unable to access the information it needs to deliver accounting support.
In these situations, the best approach is for the customer to contact their service manager so that they can identify what information is missing and how it can be provided so Retinue Accounting can start work as soon as possible.
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Retinue Accounting
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
The easiest way to make and resolve a complaint with Retinue Accounting is to use Ajust. Retinue Accounting partners with Ajust, so customers that make a complaint through Ajust can expect a fast and fair response from Retinue Accounting.
Common issues related to
Retinue Accounting
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.