Europcar Complaints
The best way to resolve complaints with Europcar
Europcar is a car rental company operating in Australia. They offer a wide range of vehicles for hire, including sedans, SUVs, and vans. Customers have reported issues with vehicle cleanliness, customer service, and hidden fees. Europcar has multiple locations across the country and provides online booking options for convenience.
Get heard by Europcar

Have a complaint? Click below to resolve your issue with Europcar
Have a complaint? Click below to resolve your issue with Europcar
COMPLAINTS SENT THROUGH AJUST
Overcharged for rental

Ashton
•
July 18, 2024

Outcome Sought
Apology
Compensation
Other
Accident not repaired

Emma
•
July 4, 2024

Outcome Sought
Apology
Compensation
Other
Insurance not provided

SANDRA
•
June 20, 2024

Outcome Sought
Apology
Compensation
Other
Deposit not refunded

Rebecca
•
June 7, 2024

Outcome Sought
Apology
Compensation
Other
Late return

Lachlan
•
February 4, 2024

Outcome Sought
Apology
Compensation
Other
Charged for vehicle not hired

Giorgia
•
January 11, 2024

Outcome Sought
Apology
Compensation
Other
Extra charge

Fei
•
November 19, 2023

Outcome Sought
Apology
Compensation
Other
Blocked from driving vehicle

Andrew
•

Outcome Sought
Apology
Compensation
Other
Overcharging on invoice

Liang
•

Outcome Sought
Apology
Compensation
Other
Refund amount discrepancy

Scott
•

Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Europcar
To Listen
Overcharged for rental

Ashton
•
July 18, 2024

Accident not repaired

Emma
•
July 4, 2024

Insurance not provided

SANDRA
•
June 20, 2024

Deposit not refunded

Rebecca
•
June 7, 2024

Late return

Lachlan
•
February 4, 2024

Charged for vehicle not hired

Giorgia
•
January 11, 2024

Extra charge

Fei
•
November 19, 2023

Blocked from driving vehicle

Andrew
•

Overcharging on invoice

Liang
•

Refund amount discrepancy

Scott
•

COMPLAINTS RESOLVED THROUGH AJUST
Customer service

Winsome
•
April 17, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
Late return

Lachlan
•
February 4, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
Charged for vehicle not hired

Giorgia
•
January 11, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
Extra charge

Fei
•
November 19, 2023

Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Europcar
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Europcar
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
Common issues related to
Europcar
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
