Origin Energy is a large energy retailer. Origin is the biggest supplier of electricity and the 2nd biggest supplier of gas to residential customers in the south-eastern part of Australia. Origin had the most customer complaints reported by the regulator in 2021-22 (over 20,000), but this number had dropped from almost 30,000 the year before. Origin is reliable at resolving complaints sent through Ajust.


Origin Energy
complaints we’ve resolved
Grant application may be denied


Bill delivery issue


Order cancellation


Refund not received


Life support flag removal


overdue account


Other


Other


Other


Other


Other


Delay in reconfiguration


Fees / Payments


Fees / Payments


Fees / Payments


Customer Service


Fees / Payments


Connection / Supply


Connection / Supply


Connection / Supply


Fees / Payments


Connection / Supply


Fees / Payments


Fees / Payments


Fees / Payments


Fees / Payments


Fees / Payments


Fees / Payments


Connection / Supply


Customer Service


Connection / Supply


Fees / Payments, Marketing / Information


Fees / Payments


Other


Customer Service


Other


How to make your
Origin Energy
complaint
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Issues related to
Origin Energy
Read about the issues consumers are facing. Have a different issue? You can still make a complaint.
How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.