I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kylee
Had a problem with Couriers Please? Send a complaint they can’t ignore.
Ajust helps you write it, send it, and make sure it reaches the right team fast.
80% Success
30X Faster
2X Better Results
Couriers Please Complaints
The best way to resolve complaints with
Couriers Please
Couriers Please is a courier service in Australia, offering domestic and international delivery solutions. With a wide network of couriers, they provide fast and reliable shipping options for businesses and individuals. Customers have occasionally expressed concerns about delivery delays and customer service response times.
COMPLAINTS SENT THROUGH AJUST
Delayed package delivery
Closed
15/1/2025
Sent
9/1/2025
Delayed package delivery
Kylee
•
January 9, 2025
Significant inconvenience for important event
Outcome Sought
Apology
Compensation
Other
Logistics
Payment discrepancy
Unresolved
Sent
25/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Christopher
Payment discrepancy
Christopher
•
June 25, 2024
Delayed payment
Outcome Sought
Apology
Compensation
Other
Logistics
Failed delivery
Closed
Sent
12/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Danny
Failed delivery
Danny
•
March 12, 2024
Missed work, delayed product
Outcome Sought
Apology
Compensation
Other
Logistics
Issue not delivered
Closed
Sent
11/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rob
Issue not delivered
Rob
•
March 11, 2024
Outcome Sought
Apology
Compensation
Other
Logistics
Delivery to wrong location
Closed
Sent
4/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Delivery to wrong location
Peter
•
March 4, 2024
Package not delivered to correct address, upset receptionist
Outcome Sought
Apology
Compensation
Other
Logistics
Wrong address delivery
Unresolved
Sent
13/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wing Wan
Wrong address delivery
Wing Wan
•
February 13, 2024
Parcel not received
Outcome Sought
Apology
Compensation
Other
Logistics
Tracking and delivery issues
Unresolved
Sent
8/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alan
Tracking and delivery issues
Alan
•
February 8, 2024
Customer is frustrated and inconvenienced
Outcome Sought
Apology
Compensation
Other
Other
Not received
Closed
Sent
29/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
April
Not received
April
•
January 29, 2024
No contact, no money, no item
Outcome Sought
Apology
Compensation
Other
Logistics
Parcel not delivered
Closed
29/1/2024
Sent
5/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Julie
Parcel not delivered
Julie
•
January 5, 2024
Customer has not received 5 parcels
Outcome Sought
Apology
Compensation
Other
Other
Delivery not attempted
Closed
30/9/2023
Sent
27/9/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kieran
Delivery not attempted
Kieran
•
September 27, 2023
This is an incredible inconvenience and affects our small business and our customers with delays.
Outcome Sought
Apology
Compensation
Other
how to RAISE a complaint with
Couriers Please
The best way to resolve an issue with Couriers Please
WE SUGGEST
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending a gift to your relatives interstate. When things don’t go to plan, Ajust’s platform guides you through the process to ensure that the right information goes to the right place so that you can get heard.
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending your Christmas present to your relatives interstate. When you need to make a complaint to the business, Ajust's platform guides you through the process so you know what information to include and giving you confidence that your complaint is going to the right place so that you get heard.
How to complain to Couriers Please
Ajust helps hundreds of people resolve issues each month. Ajust’s intuitive platform helps you create a complaint that the courier understands so that they can act swiftly to resolve your issue. Here are steps to consider to give you the best chance of a fast and fair outcome.
01
Describe the issue and how it affected you
Explain what went wrong, whether it's a delayed delivery or an error in tracking a shipment. Help the courier by explaining why this issue has affected you.
02
Consider how you’d like the courier to resolve your complaint
Clearly outline the action you expect the courier to take to rectify the issue, whether it involves following up on the delivery or correct tracking details.
03
Gather any materials that support your complaint
Share any documents that might support your complaint, such as tracking confirmation or a copy of a previous conversation with the courier to help with a quicker resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Couriers Please
We handle everything for you, get started for free.
How to contact
Couriers Please
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to Couriers Please
Coming soon!
GET HEARD, GET A RESOLUTION
Resolving issues with Ajust
Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others resolving complaints with Ajust
Still waiting on a fix? Take matters into your own hands.
Ajust helps you file a professional complaint that gets routed to the right place.
Businesses like
Couriers Please
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
