I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stephen
Had a problem with Samsung? Send a complaint they can’t ignore.
Ajust helps you write it, send it, and make sure it reaches the right team fast.
80% Success
30X Faster
2X Better Results
Samsung Complaints
The best way to resolve complaints with
Samsung
Samsung is a multinational technology company based in South Korea. It offers a wide range of consumer electronics, including smartphones, tablets, televisions, and home appliances. Samsung has faced complaints related to product defects, customer service, and software issues. However, it remains a popular choice for many consumers due to its diverse product lineup and global presence.
COMPLAINTS SENT THROUGH AJUST
Device not working properly
Unresolved
Sent
20/7/2024
Device not working properly
Stephen
•
July 20, 2024
Loss of earned income, cost of hiring replacement device
Outcome Sought
Apology
Compensation
Other
Product Defect
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Samuel
Product Defect
Samuel
•
Outcome Sought
Apology
Compensation
Other
Delay in repair return
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Delay in repair return
John
•
Significant inconvenience without phone
Outcome Sought
Apology
Compensation
Other
Delivery and installation damage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
M
Delivery and installation damage
M
•
Injury and emotional distress
Outcome Sought
Apology
Compensation
Other
Not receiving free buds
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Not receiving free buds
Robert
•
Frustration and reconsidering brand loyalty
Outcome Sought
Apology
Compensation
Other
Freezing behind back panel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Monika
Freezing behind back panel
Monika
•
Food spoilage and inconvenience
Outcome Sought
Apology
Compensation
Other
Device ceased functioning
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Samantha
Device ceased functioning
Samantha
•
Frustration and unresolved issue
Outcome Sought
Apology
Compensation
Other
Screen protector lifting
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Willem
Screen protector lifting
Willem
•
Phone screen does not switch on
Outcome Sought
Apology
Compensation
Other
Broken door
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Murari
Broken door
Murari
•
Needs replacement
Outcome Sought
Apology
Compensation
Other
Refund not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Digvijay
Refund not received
Digvijay
•
No money credited to account
Outcome Sought
Apology
Compensation
Other
how to RAISE a complaint with
Samsung
The best way to resolve an issue with Samsung
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to Samsung
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Samsung
We handle everything for you, get started for free.
How to contact
Samsung
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to Samsung
Coming soon!
GET HEARD, GET A RESOLUTION
Resolving issues with Ajust
Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others resolving complaints with Ajust
Still waiting on a fix? Take matters into your own hands.
Ajust helps you file a professional complaint that gets routed to the right place.
Businesses like
Samsung
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
Cricket Australia
Cricket Australia
Cricket Australia
Europcar
Europcar
Europcar
Westmead Hospital
Westmead Hospital
Westmead Hospital
Yarra Trams
Yarra Trams
Yarra Trams