I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Beyond Bank is a customer-owned bank that provides a range of banking products and services to individuals and businesses. The bank is committed to providing excellent customer service and has a strong focus on resolving complaints quickly and fairly.
Have a complaint?
Beyond Bank Australia
66
%
NA
Industry Avg
83
%
NA
Resolution success rate for this business, compared to industry average. Based on available complaint data.
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Beyond Bank Australia
complaints we’ve resolved
Banking
computer crash and two withdrawals from account
Closed
14/10/2023
Sent
14/9/2023
computer crash and two withdrawals from account
Submitted for
Helen
Closed
October 14, 2023
Banking
Customer Service
Closed
1/5/2023
Sent
7/4/2023
Do not use Beyond Bank for Salary Sacrifice, there are other accounts out there that allow you to control the open and close of the account when your have moved on from that employer and Salary Sacrifice company.
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Margaret
Customer Service
Submitted for
Margaret
Closed
May 1, 2023
Ajust is not affiliated with or endorsed by this business. Ajust is an independent platform that helps consumers and businesses resolve complaints.
How to make your
Beyond Bank Australia
complaint
Post
Customer Experience Support Area Reply Paid 1430 Adelaide SA 5001
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Online
https://www.beyondbank.com.au/contact-us/resolving-your-concerns/feedback-online-enquiry.html
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Complaint Policy
https://www.beyondbank.com.au/contact-us/customer-complaints.html
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Hardship Assistance
https://www.beyondbank.com.au/need-help/financial-hardship-assistance.html
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