ASOS is an online fashion retailer. They offer a wide range of clothing, accessories, and beauty products for men and women. Customers have occasionally reported issues with delivery delays and sizing discrepancies. However, ASOS provides a user-friendly website and a convenient returns policy to address these concerns.


ASOS
complaints we’ve resolved
Return policy


How to make your
ASOS
complaint
Resolve the easy way
Take the effort out of making a complaint. Ajust sends the right details to the right place – so you get the right outcome. It only takes a few minutes.

Quick and Easy
Get an outcome
Free help
Issues related to
ASOS
Read about the issues consumers are facing. Have a different issue? You can still make a complaint.
How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.