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My complaint was closed by Ajust.
—
Sandy
ASOS is an online fashion retailer. They offer a wide range of clothing, accessories, and beauty products for men and women. Customers have occasionally reported issues with delivery delays and sizing discrepancies. However, ASOS provides a user-friendly website and a convenient returns policy to address these concerns.
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ASOS
100
%
NA
Industry Avg
87
%
NA
Resolution success rate for this business, compared to industry average. Based on available complaint data.
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ASOS
complaints we’ve resolved
Retail
Return policy
Closed
25/10/2023
Sent
25/10/2023
Return policy
Submitted for
Sandy
Closed
October 25, 2023
Ajust is not affiliated with or endorsed by this business. Ajust is an independent platform that helps consumers and businesses resolve complaints.
How to make your
ASOS
complaint
Phone
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Online
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Complaint Policy
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Hardship Assistance
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ASOS
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01
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02
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03
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The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.