I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Your guide to resolving complaints with retailers.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
Start by finding your provider or your issue.
Retail
Delivery delay
Closed
29/11/2023
Sent
28/11/2023
Delivery delay
Submitted for
Mark
Closed
November 29, 2023
Retail
Rash from sofa
Closed
29/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Rash from sofa
Submitted for
John
Closed
November 29, 2023
Retail
Miss diagnosis
Closed
5/12/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Miss diagnosis
Submitted for
Robert
Closed
December 5, 2023
Retail
False advertising
Closed
22/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
William
False advertising
Submitted for
William
Closed
November 22, 2023
Retail
Payment not received
Closed
1/12/2023
Sent
14/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linh
Payment not received
Submitted for
Linh
Closed
December 1, 2023
Retail
Burns scalps
Closed
7/12/2023
Sent
13/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Melissa
Burns scalps
Submitted for
Melissa
Closed
December 7, 2023
Retail
Rude customer service
Closed
12/11/2023
Sent
12/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anne
Rude customer service
Submitted for
Anne
Closed
November 12, 2023
Retail
No update on order
Closed
8/11/2023
Sent
7/11/2023
I needed to involve a third person who can act as a medium to talk between Amart and Myself. Ajust was just the right people for this.
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Niv
No update on order
Submitted for
Niv
Closed
November 8, 2023
Retail
Quality and value
Closed
9/11/2023
Sent
7/11/2023
This was an easy way to make a complaint to a company and got a quick response.
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Phil
Quality and value
Submitted for
Phil
Closed
November 9, 2023
Retail
Other
Closed
13/11/2023
Sent
6/11/2023
My complaint was solved with few business days and i was satisfied with the outcome
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Saba
Other
Submitted for
Saba
Closed
November 13, 2023
Retail
Return policy
Closed
25/10/2023
Sent
25/10/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sandy
Return policy
Submitted for
Sandy
Closed
October 25, 2023
Retail
Charged $99.00 for membership without consent
Closed
6/11/2023
Sent
25/10/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brian
Charged $99.00 for membership without consent
Submitted for
Brian
Closed
November 6, 2023
Retail
The date to have the toy sale christmas layby paid off by is not considerable to families especially when it is meant to be a christmas layby and it needs to be collected by or on 1st november
Closed
15/11/2023
Sent
25/10/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Fay
The date to have the toy sale christmas layby paid off by is not considerable to families especially when it is meant to be a christmas layby and it needs to be collected by or on 1st november
Submitted for
Fay
Closed
November 15, 2023
Retail
Missing box 2 of 2
Closed
17/10/2023
Sent
12/10/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sione
Missing box 2 of 2
Submitted for
Sione
Closed
October 17, 2023
Retail
broken zipper
Closed
11/10/2023
Sent
2/10/2023
A great platform that makes it super easy to lodge a claim/complaint with all kinds of businesses. The biggest battle with any claim is trying to locate the correct email/number/form, normally hidden on a company website, to lodge a claim. Adjust solves this issue and saves me time by becoming a one stop shop for navigating and monitoring my claims.
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joshua
broken zipper
Submitted for
Joshua
Closed
October 11, 2023
Retail
overcharged
Closed
22/9/2023
Sent
20/9/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jackson
overcharged
Submitted for
Jackson
Closed
September 22, 2023
Ajust is not affiliated with or endorsed by the businesses on this page. Ajust is an independent platform that helps consumers and businesses resolve complaints.
Businesses
Find out how these businesses resolve complaints. Can’t find a business? You can still make a complaint.
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7-Eleven
7-Eleven
ASOS
ASOS
Amart Furniture
Amart Furniture
BP
BP
Big W
Big W
Cadbury
Cadbury
Coles
Coles
Flower Power
Flower Power
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Retail
Issues
Read about the issues consumers are facing. Have a different issue? You can still make a complaint.
Coming soon!
How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
01
Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
02
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
03
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.
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