How do I make a complaint to BP?

Ajust is the easiest way to resolve complaints with BP. Describe the issue and how it affected you and Ajust with create and send your complaint directly to BP. Ajust is fast and free for consumers.

Had a problem with
BP
? Send a complaint they can’t ignore.

Ajust helps you write it, send it, and make sure it reaches the right team fast.

Send my complaint

80% Success

30X Faster

2X Better Results

Last updated:

July 23, 2025

Retail

BP
Complaints

The best way to resolve complaints with

BP is a multinational oil and gas company operating in Australia. With a presence in various locations, BP offers a range of services including fuel retail, convenience stores, and car wash facilities. Customers may have concerns related to pricing, environmental impact, or the quality of products and services provided by BP.

Quick Solutions

How to complain to

Tried support already? We’ll take it further.

didn’t respond, Ajust helps you submit a serious complaint that can’t be ignored.

Send my

complaint

COMPLAINTS SENT THROUGH AJUST

No Live Complaints

Do you have a complaint related to this issue?

We can help you get heard.

Resolve with Ajust

Staff reprimanding incident

Closed

18/3/2025

Sent

7/3/2025

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Nick

Staff reprimanding incident

Nick

•

March 7, 2025

Felt uncomfortable and disappointed

Outcome Sought

Apology

Compensation

Other

Safety concerns

Closed

14/2/2025

Sent

14/2/2025

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Elizabeth

Safety concerns

Elizabeth

•

February 14, 2025

Outcome Sought

Apology

Compensation

Other

Poor customer service

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Galisydulu

Poor customer service

Galisydulu

•

Outcome Sought

Apology

Compensation

Other

Poor service experience with BP

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Sonja

Poor service experience with BP

Sonja

•

Outcome Sought

Apology

Compensation

Other

Consumer experienced an issue with service quality.

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Peter

Consumer experienced an issue with service quality.

Peter

•

Outcome Sought

Apology

Compensation

Other

Bad service at BP Currambine WA

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Duangjai

Bad service at BP Currambine WA

Duangjai

•

Outcome Sought

Apology

Compensation

Other

Poor customer service

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Dale

Poor customer service

Dale

•

Disappointment and questioning loyalty

Outcome Sought

Apology

Compensation

Other

High pricing

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Cath

High pricing

Cath

•

Frustration and disillusionment

Outcome Sought

Apology

Compensation

Other

Employee attitude

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Stuart

Employee attitude

Stuart

•

Negative interaction experience

Outcome Sought

Apology

Compensation

Other

Rude staff behavior

Unresolved

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Pat

Rude staff behavior

Pat

•

Nervous, stressed, unable to work

Outcome Sought

Apology

Compensation

Other

how to RAISE a complaint with

The best way to resolve an issue with
BP

WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

Send your complaint

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to
BP

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

Describe the issue and how it affected you

Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.

Consider how you’d like the retailer to resolve your complaint

Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.

Gather any materials that support your complaint

Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.

Fast and Easy

Use Ajust to raise a complaint directly with

We handle everything for you, get started for free.

How to contact

Phone

Details missing. Help fill in the gaps.

Post

Details missing. Help fill in the gaps.

Online

https://www.bp.com/en_au/australia/home/who-we-are/contact-us.html

Details missing. Help fill in the gaps.

In person

https://www.bp.com/en_au/australia/home/who-we-are/find-your-nearest-bp.html

Details missing. Help fill in the gaps.

Available for Ajust members.

Complaint Policy

Details missing. Help fill in the gaps.

Common issues related to
BP

Coming soon!

GET HEARD, GET A RESOLUTION

Resolving issues with Ajust

Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

Try it now

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.