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My complaint was closed by Ajust.
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Nick
BP Complaints
The best way to resolve complaints with BP
BP is a multinational oil and gas company operating in Australia. With a presence in various locations, BP offers a range of services including fuel retail, convenience stores, and car wash facilities. Customers may have concerns related to pricing, environmental impact, or the quality of products and services provided by BP.
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COMPLAINTS SENT THROUGH AJUST
Staff reprimanding incident
Closed
18/3/2025
Sent
7/3/2025
Staff reprimanding incident
Nick
•
March 7, 2025
Felt uncomfortable and disappointed
Outcome Sought
Apology
Compensation
Other
Safety concerns
Closed
14/2/2025
Sent
14/2/2025
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Elizabeth
Safety concerns
Elizabeth
•
February 14, 2025
Outcome Sought
Apology
Compensation
Other
Bad service at BP Currambine WA
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Duangjai
Bad service at BP Currambine WA
Duangjai
•
Outcome Sought
Apology
Compensation
Other
Poor customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dale
Poor customer service
Dale
•
Disappointment and questioning loyalty
Outcome Sought
Apology
Compensation
Other
High pricing
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cath
High pricing
Cath
•
Frustration and disillusionment
Outcome Sought
Apology
Compensation
Other
Employee attitude
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stuart
Employee attitude
Stuart
•
Negative interaction experience
Outcome Sought
Apology
Compensation
Other
Rude staff behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Pat
Rude staff behavior
Pat
•
Nervous, stressed, unable to work
Outcome Sought
Apology
Compensation
Other
Vehicle stopped working
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Behnoud
Vehicle stopped working
Behnoud
•
Significant inconvenience and disruption
Outcome Sought
Apology
Compensation
Other
Overcharging at service station
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
ADAM
Overcharging at service station
ADAM
•
Loss of trust and inconvenience
Outcome Sought
Apology
Compensation
Other
Poor customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joana
Poor customer service
Joana
•
Inconvenience and distress
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
BP
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
BP
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
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BP
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How to contact
BP
Phone
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Post
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Online
https://www.bp.com/en_au/australia/home/who-we-are/contact-us.html
Details missing. Help fill in the gaps.
In person
https://www.bp.com/en_au/australia/home/who-we-are/find-your-nearest-bp.html
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
BP
Coming soon!
GET HEARD, GET A RESOLUTION
Resolving issues with Ajust
Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others resolving complaints with Ajust
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BP
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