I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lilith
Verified
Kia
partners with Ajust
Kia Complaints
The best way to resolve complaints with Kia
Kia, a well-known automotive brand, offers a wide range of vehicles to suit various needs and preferences. With a focus on quality and innovation, Kia strives to provide reliable and efficient transportation options. While some customers may have concerns about specific aspects of their vehicles or services, Kia aims to address these issues promptly and ensure customer satisfaction.
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Have a complaint? Click below to resolve your issue with Kia
Have a complaint? Click below to resolve your issue with Kia
Ajust is putting pressuring on
Kia
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Malfunctioning sensor and steering
Closed
13/1/2025
Sent
19/12/2024
Malfunctioning sensor and steering
Lilith
•
December 19, 2024
Cancelled appointments and incurred taxi fares
Outcome Sought
Apology
Compensation
Other
Audio system not working
Unresolved
Sent
14/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Catherine
Audio system not working
Catherine
•
July 14, 2024
Inconvenience
Outcome Sought
Apology
Compensation
Other
Vehicle losing power
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Amit
Vehicle losing power
Amit
•
Safety risk and inconvenience
Outcome Sought
Apology
Compensation
Other
Faulty air conditioning
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sebastian
Faulty air conditioning
Sebastian
•
Health risk and discomfort
Outcome Sought
Apology
Compensation
Other
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
•
Outcome Sought
Apology
Compensation
Other
Poor communication and delays
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janelle
Poor communication and delays
Janelle
•
Significant inconvenience without a car
Outcome Sought
Apology
Compensation
Other
Rude customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wendy
Rude customer service
Wendy
•
Felt disrespected and undervalued
Outcome Sought
Apology
Compensation
Other
Safety recall repair inconvenience
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
James
Safety recall repair inconvenience
James
•
Financial burden and safety concerns
Outcome Sought
Apology
Compensation
Other
Unprofessional behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anon
Unprofessional behavior
Anon
•
Frustrated and concerned
Outcome Sought
Apology
Compensation
Other
Knocking issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Annette
Knocking issue
Annette
•
Inconvenience and financial strain
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Kia
To Listen
Live Campaign
Do you manage complaints for
Kia
?
Malfunctioning sensor and steering
Closed
13/1/2025
Sent
19/12/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lilith
Lilith
•
December 19, 2024
Customer dissatisfied with vehicle issues, seeking reimbursement for losses and an apology from Kia.
Audio system not working
Unresolved
Sent
14/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Catherine
Catherine
•
July 14, 2024
Customer seeks apology and resolution from kia for audio system issue on 2017 kia cerato, frustrated by lack of communication and timeline.
Vehicle losing power
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Amit
Amit
•
Customer's Kia Sorento lost power twice, seeking urgent resolution and compensation due to safety concerns.
Faulty air conditioning
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sebastian
Sebastian
•
Customer requests an earlier repair date for faulty air conditioning due to health risks.
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
•
Poor communication and delays
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janelle
Janelle
•
Customer dissatisfied with poor communication and delays in vehicle delivery, requesting prompt resolution and an apology.
Rude customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wendy
Wendy
•
Customer dissatisfied with rude service; requests an apology and retraining for the employee.
Safety recall repair inconvenience
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
James
James
•
Customer complains about impracticality and costs of a required safety recall repair for their Kia vehicle.
Unprofessional behavior
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anon
Anon
•
Customer dissatisfied with unprofessional service and wants complaint escalated to management.
Knocking issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Annette
Annette
•
Customer complains about a knocking issue in their Kia Cerato and requests compensation for diagnosis and repairs.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Malfunctioning sensor and steering
Closed
13/1/2025
Sent
19/12/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lilith
Malfunctioning sensor and steering
Lilith
•
December 19, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Kia
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Kia
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Kia
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04
Fair and Free
Join our campaign to get
Kia
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Kia
In person
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Email
Available for Ajust members.
Complaint Policy
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Common issues related to
Kia
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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