I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
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Jasmine
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Yarra Trams
partners with Ajust
Yarra Trams Complaints
The best way to resolve complaints with Yarra Trams
Yarra Trams is a public transportation company operating in Melbourne, Australia. It provides tram services across the city, serving both residents and tourists. Some common complaints about Yarra Trams include delays, overcrowding, and occasional disruptions to the service. However, it remains an essential mode of transport for many commuters in Melbourne.
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Have a complaint? Click below to resolve your issue with Yarra Trams
Have a complaint? Click below to resolve your issue with Yarra Trams
Ajust is putting pressuring on
Yarra Trams
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Harassment on tram
Unresolved
Sent
11/7/2024
Harassment on tram
Jasmine
•
July 11, 2024
Decreased confidence, distress
Outcome Sought
Apology
Compensation
Other
Other
Failed to stop at stops
Unresolved
Sent
20/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joseph
Failed to stop at stops
Joseph
•
June 20, 2024
Passengers had to get off at next station
Outcome Sought
Apology
Compensation
Other
Other
Clean up graffiti
Unresolved
Sent
17/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wally
Clean up graffiti
Wally
•
June 17, 2024
Outcome Sought
Apology
Compensation
Other
Other
Homeless persons bringing dogs
Unresolved
Sent
11/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rick
Homeless persons bringing dogs
Rick
•
June 11, 2024
Safety concern for passengers
Outcome Sought
Apology
Compensation
Other
Other
Unsafe driving
Unresolved
Sent
1/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Melinda
Unsafe driving
Melinda
•
June 1, 2024
Safety concern
Outcome Sought
Apology
Compensation
Other
Other
Boarding tram incident
Closed
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gloria
Boarding tram incident
Gloria
•
May 24, 2024
Left husband locked out, unsettling
Outcome Sought
Apology
Compensation
Other
Other
Negligence of tram driver
Unresolved
Sent
22/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lulu
Negligence of tram driver
Lulu
•
May 22, 2024
Almost in danger, sprained hand, damaged umbrella
Outcome Sought
Apology
Compensation
Other
Other
Closed
Sent
15/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Allan
Allan
•
May 15, 2024
Outcome Sought
Apology
Compensation
Other
Other
Training for hidden disabilities
Unresolved
Sent
14/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alyssa
Training for hidden disabilities
Alyssa
•
May 14, 2024
Health and safety at risk
Outcome Sought
Apology
Compensation
Other
Other
Poor service and high fares
Unresolved
Sent
12/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bradley
Poor service and high fares
Bradley
•
May 12, 2024
Inconvenience for customers
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Yarra Trams
To Listen
Live Campaign
Do you manage complaints for
Yarra Trams
?
Harassment on tram
Unresolved
Sent
11/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jasmine
Jasmine
•
July 11, 2024
Harassment and lack of support from tram driver towards disabled passenger with invisible disabilities, seeking apology and action.
Other
Failed to stop at stops
Unresolved
Sent
20/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joseph
Joseph
•
June 20, 2024
Complaint about tram 175 not stopping at anzac stop, seeking apology from yarra trams.
Other
Clean up graffiti
Unresolved
Sent
17/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wally
Wally
•
June 17, 2024
Request to clean up graffiti at specific location.
Other
Homeless persons bringing dogs
Unresolved
Sent
11/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rick
Rick
•
June 11, 2024
Customer concerned about homeless individuals bringing dogs on trams and potential safety risks for passengers
Other
Unsafe driving
Unresolved
Sent
1/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Melinda
Melinda
•
June 1, 2024
Customer complains about unsafe driving on tram #11 by driver of tram 6018, seeking apology and action from yarra trams.
Other
Boarding tram incident
Closed
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gloria
Gloria
•
May 24, 2024
Elderly couple experienced distressing incidents with yarra trams, seeking apology and resolution from lack of awareness and communication.
Other
Negligence of tram driver
Unresolved
Sent
22/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lulu
Lulu
•
May 22, 2024
Customer experienced negligence from tram driver, almost causing harm. seeking apology and resolution from yarra trams for safety concerns.
Other
Closed
Sent
15/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Allan
Allan
•
May 15, 2024
Customer complained about tram not in service after waiting 20 minutes at stop 33, regardless of destination to depot.
Other
Training for hidden disabilities
Unresolved
Sent
14/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alyssa
Alyssa
•
May 14, 2024
Customer with hidden disability ignored by yarra trams inspectors, seeking apology and proper training for dealing with hidden disabilities.
Other
Poor service and high fares
Unresolved
Sent
12/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bradley
Bradley
•
May 12, 2024
Customers are complaining about inconsistent service, high fares, and overcrowded trams at sporting precincts, seeking an apology and better service from yarra trams.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Boarding tram incident
Closed
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gloria
Boarding tram incident
Gloria
•
May 24, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
Sent
15/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Allan
Allan
•
May 15, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Disruption
Closed
24/6/2024
Sent
11/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sam
Disruption
Sam
•
May 11, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Unsafe driving incident
Closed
19/5/2024
Sent
29/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mary
Unsafe driving incident
Mary
•
April 29, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Accident
Closed
2/5/2024
Sent
18/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michelle
Accident
Michelle
•
April 18, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Rude tram driver
Closed
Sent
16/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ruza
Rude tram driver
Ruza
•
April 16, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Yarra Trams
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How to complain to
Yarra Trams
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
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04
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Yarra Trams
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04
Fair and Free
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Yarra Trams
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Yarra Trams
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Complaint Policy
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Common issues related to
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Tell your story
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Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
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Who can use Ajust?
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How much does it cost?
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Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
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