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Yarra Trams
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Yarra Trams
Complaints

The best way to resolve complaints with
Yarra Trams

Yarra Trams is a public transportation company operating in Melbourne, Australia. It provides tram services across the city, serving both residents and tourists. Some common complaints about Yarra Trams include delays, overcrowding, and occasional disruptions to the service. However, it remains an essential mode of transport for many commuters in Melbourne.

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Yarra Trams

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Yarra Trams

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Yarra Trams
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COMPLAINTS SENT THROUGH AJUST

Live Campaign

Harassment on tram

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jasmine
Harassment on tram

Jasmine

July 11, 2024

Decreased confidence, distress

Outcome Sought

Apology

Compensation

Other

Driver negligence causing injury

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Colin
Driver negligence causing injury

Colin

Physical harm to passenger

Outcome Sought

Apology

Compensation

Other

Inaccurate information

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Shannon
Inaccurate information

Shannon

Significant discomfort and inconvenience

Outcome Sought

Apology

Compensation

Other

Driver shut door on fingers

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Maxim
Driver shut door on fingers

Maxim

Significant distress and physical pain

Outcome Sought

Apology

Compensation

Other

Inappropriate advertisement

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Clement
Inappropriate advertisement

Clement

Uncomfortable commuting experience

Outcome Sought

Apology

Compensation

Other

Unsafe driving behavior

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Helen
Unsafe driving behavior

Helen

Felt unsafe and uneasy

Outcome Sought

Apology

Compensation

Other

Aggressive driving behaviour

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Romina
Aggressive driving behaviour

Romina

Exacerbates health conditions

Outcome Sought

Apology

Compensation

Other

Consistent delays

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kenneth
Consistent delays

Kenneth

Immense inconvenience and stress

Outcome Sought

Apology

Compensation

Other

Dirty tram floor

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Aloysious
Dirty tram floor

Aloysious

Affects comfort and hygiene

Outcome Sought

Apology

Compensation

Other

Driver behaviour

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wilma
Driver behaviour

Wilma

Inconvenience and safety concerns

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Yarra Trams

To Listen

Live Campaign
Do you manage complaints for
Yarra Trams
?

Harassment on tram

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jasmine

Jasmine

July 11, 2024

Harassment and lack of support from tram driver towards disabled passenger with invisible disabilities, seeking apology and action.

Driver negligence causing injury

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Colin

Colin

Complaint about tram driver negligence causing injury to a disabled passenger.

Inaccurate information

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Shannon

Shannon

Customer frustrated with inaccurate tram stop information causing inconvenience and discomfort.

Driver shut door on fingers

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Maxim

Maxim

Customer complains about tram driver's malicious behavior causing injury and distress, requesting compensation and an apology.

Inappropriate advertisement

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Clement

Clement

Complaint about inappropriate advertisement on trams affecting commuting experience.

Unsafe driving behavior

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Helen

Helen

Customer felt unsafe due to tram driver's behavior and requests an investigation.

Aggressive driving behaviour

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Romina

Romina

Customer complains about aggressive tram driving affecting health and requests smoother driving.

Consistent delays

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kenneth

Kenneth

Customer complains about consistent delays on Route 58 tram, demanding an explanation and actions for improvement.

Dirty tram floor

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Aloysious

Aloysious

Complaint about dirty tram floor and unpleasant smell; requests cleaning and prompt response.

Driver behaviour

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wilma

Wilma

Concern about tram driver behaviour and safety on Tram 58.

COMPLAINTS RESOLVED THROUGH AJUST

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how to raise a complaint with

Yarra Trams

The best way to resolve an issue with 

Yarra Trams

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Yarra Trams
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Yarra Trams

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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Yarra Trams
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Fair and Free
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Yarra Trams
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How to contact
Yarra Trams
Phone
1800 800 007
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Post
Yarra Trams GPO Box 5231 Melbourne VIC 3001
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Online
https://yarratrams.com.au/
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In person
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Email
Available for Ajust members.
Complaint Policy
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Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

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