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Cigno Loans
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Cigno Loans
Complaints

The best way to resolve complaints with
Cigno Loans

Cigno Loans is a financial service provider in Australia. They offer short-term loans to individuals who may have difficulty accessing traditional banking options. Some common complaints about Cigno Loans include high interest rates, strict repayment terms, and limited loan amounts. However, they aim to provide a quick and convenient solution for those in need of emergency funds.

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Cigno Loans

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Cigno Loans

Have a complaint? Click below to resolve your issue with
Cigno Loans

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Cigno Loans
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign

Unauthorized withdrawals

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Summer
Unauthorized withdrawals

Summer

July 23, 2024

Financial and mental stress

Outcome Sought

Apology

Compensation

Other

Banking

Ridiculous fees

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Thomas
Ridiculous fees

Thomas

July 16, 2024

Stress, numerous emails

Outcome Sought

Apology

Compensation

Other

Banking

Prohibited fees charged

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sarah
Prohibited fees charged

Sarah

July 9, 2024

Financial hardship and stress

Outcome Sought

Apology

Compensation

Other

Banking

Excessive fees

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Hannah
Excessive fees

Hannah

July 9, 2024

Difficult to pay

Outcome Sought

Apology

Compensation

Other

Banking

Misconduct letter received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rexie
Misconduct letter received

Rexie

July 8, 2024

Refund requested

Outcome Sought

Apology

Compensation

Other

Illegal fees paid

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jamie
Illegal fees paid

Jamie

July 7, 2024

Cost more than expected

Outcome Sought

Apology

Compensation

Other

Banking

Financial strain from loan

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Anthony
Financial strain from loan

Anthony

July 5, 2024

Enormous financial strain

Outcome Sought

Apology

Compensation

Other

Banking

Debiting incorrect amount

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Raschelle
Debiting incorrect amount

Raschelle

Customer has been overcharged

Outcome Sought

Apology

Compensation

Other

Banking

Unauthorized fund withdrawals

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sheryllee
Unauthorized fund withdrawals

Sheryllee

Financial loss

Outcome Sought

Apology

Compensation

Other

Banking

Over charging for fees

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Gary
Over charging for fees

Gary

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Cigno Loans

To Listen

Live Campaign
Do you manage complaints for
Cigno Loans
?

Unauthorized withdrawals

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Summer

Summer

July 23, 2024

Customer seeks $2000 refund from Cigno Loans after being misled into a loan, causing financial strain and mental health issues.
Banking

Ridiculous fees

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Thomas

Thomas

July 16, 2024

Complaint about ridiculous fees, stress, and numerous emails from cigno loans. seeking reimbursement and apology.
Banking

Prohibited fees charged

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sarah

Sarah

July 9, 2024

Customer seeking refund of $1,254.00 in fees from cigno loans due to financial hardship and lack of response.
Banking

Excessive fees

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Hannah

Hannah

July 9, 2024

Customer is complaining about excessive fees from cigno loans totaling $1,189.44 and is seeking a refund for the illegal charges.
Banking

Misconduct letter received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rexie

Rexie

July 8, 2024

Complaint about misconduct letter from cigno loans, seeking refund and apology.

Illegal fees paid

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jamie

Jamie

July 7, 2024

Customer seeking refund from cigno loans due to illegal loans, excessive fees, and violation of county court ruling.
Banking

Financial strain from loan

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Anthony

Anthony

July 5, 2024

Customer seeking $1187 refund from cigno loans after being harassed into quick cash loan, causing financial strain and suffering.
Banking

Debiting incorrect amount

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Raschelle

Raschelle

Customer seeks $1,170 refund and apology from cigno loans for unauthorized debits of $30 a fortnight for over two years.
Banking

Unauthorized fund withdrawals

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sheryllee

Sheryllee

Customer seeks full refund from cigno loans for unauthorized withdrawals over 2 years, despite never having a loan with them.
Banking

Over charging for fees

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Gary

Gary

Customer wants refund for overcharging fees.

COMPLAINTS RESOLVED THROUGH AJUST

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how to raise a complaint with

Cigno Loans

The best way to resolve an issue with 

Cigno Loans

Quick Solutions
Prepared by
Cigno Loans
WE SUGGEST

Banks play a hugely important role in society by helping people facilitate day to day transactions and manage financial affairs. Whilst banks are typically extremely reliable, occasionally people do have an issue that needs fixing. Whether it's an incorrect fee or a transaction you don’t recognise, Ajust is here to simplify the process of creating your complaint.

We explain how to complain to any bank – from the big 4 (ANZ, CBA, NAB and Westpac), to credit unions, neo-banks and everything in between. We also share guidance about common issues facing banking consumers, including unauthorised transactions, faulty ATMs, branch closures, poor customer service, delays and more.

How to complain to

Cigno Loans

Ajust helps hundreds of consumers resolve complaints every month. By following the simple process, Ajust will get the right information to the right place at your bank so that they can resolve your complaint. Here are some things to keep in mind when you’re getting started.

01
Describe the issue and how it affected you
It’s important to be clear about what went wrong, such as an unauthorised transaction or a problem with online banking. Be sure to tell your bank how the issue affected you so that they can act swiftly to resolve your complaint.
02
Consider how you’d like your bank to resolve your complaint
Help your bank by being clear about the outcome you are requesting, such as a refund of unauthorised charges or an apology for an outage. This will help the bank work swiftly to investigate and resolve the issue.
03
Gather any materials that support your complaint
Sharing relevant documentation can help your bank identify your issue faster. Consider sharing files such as bank statements or transaction receipts so that the bank can visually identify your issue and work towards a solution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Cigno Loans
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Cigno Loans
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!

Common issues related to

Cigno Loans

get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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