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Fay
Big W is a popular Australian retail chain offering a wide range of products, including clothing, electronics, homeware, and groceries. Customers have occasionally expressed concerns about long wait times at checkout, limited stock availability, and occasional difficulties with returns and exchanges. However, Big W continues to be a go-to destination for affordable and diverse shopping options.
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Big W
100
%
NA
Industry Avg
87
%
NA
Resolution success rate for this business, compared to industry average. Based on available complaint data.
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Big W
complaints we’ve resolved
Retail
The date to have the toy sale christmas layby paid off by is not considerable to families especially when it is meant to be a christmas layby and it needs to be collected by or on 1st november
Closed
15/11/2023
Sent
25/10/2023
The date to have the toy sale christmas layby paid off by is not considerable to families especially when it is meant to be a christmas layby and it needs to be collected by or on 1st november
Submitted for
Fay
Closed
November 15, 2023
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