CBA

Complaints

I personally bought some crypto through my CBA account. They accused me of being scammed and wanted to know why and how I got into crypto trading. I have a masters degree in economics and finance and decided to use my skills to trade crypto. I have not been scammed as I am wise as to their methods. The commonwealth bank has frozen all my accounts and the commbank App no longer works. They wanted to breach my privacy by demanding to look into my digital wallet, of course I refused it is none of their business. I will be writing letters to the ACCC, the banking ombudsman, the CEO of the Commonwealth Bank and ASIC demanding that action be taken against these criminals. My accounts remain inoperable and I can only do transactions with one of their branches, I am 69 years old and mobility is an issue, surely this is financial elder abuse. I am absolutely shocked at their behaviour and will look into taking legal action if necessary.

It clearly states that the Morrisset Bank is open on Fridays on both the website and the sign beside the door. They close from twelve to one with a piece of paper on the door. Multiple members sit inside talking on the phone. Customers travel to the bank with the understanding it is open.

They held my payment without letting me know there was a maintenance issues which resulted in a delay in the payment being received by the recipient leaving us out of pocket

I need my account open so I can pay bills it is inconvenient that it has been shut down when u can see no suspicious activities I have done everything you have asked can you please open my account as it is hard to come into the branch when I am working everyday. I want my account to be opened

For nearly a decade, I made a monthly payment at my landlord’s Commonwealth account (rent, water). In late December/ early January, 2024, I gave the bank teller $108 to be deposited for water charges. In 18 June, my landlord notified me that the money was transferred into its account! In 19 June, I went to the bank’s Neutral Bay branch and requested an explanation/ investigation of the missing money transfer as the teller may wrongly deposited it into another account or stole it. The branch manager, Erminda McArdle was hostile and informed me she will not investigate the matter because I’m not the account holder. She threatened to call the police. When I encouraged her to do so, she gave an idiotic smile and declined to do so. My landlord’s account identification number is 215100243877 and my agent number is 10010571. I would appreciate your assistance in investigating the matter.

I was charged a fee for funding an online wagering account using Apple Pay. The fee was for using a credit card with an online wagering account. I was not aware of this fee and would not have used Apple Pay if this had been flagged. I’d like the fee refunded.

Case No 431497098. CBA This case No. Relates too estate of Aldo KATALINIC. As seen on many occasions the ESS has been contacted. Outstanding amount $6,468 that is being with held as part of Aldo Katalinics estate. It is not. It is the final payment made for his burial that Sergio KATALINIC paid. Part of the 29k + paid for service, plaque and burial. 23k has been paid the remaining has not. CBA still see this as Aldo's estate. IT IS NOT.

Hi I would like to lodge a complaint with Group Operations section. My name is Bret Anthony CHESWORTH , I had an account prior to going to gaol in 2020 and my account was closed. I’ve just spoken to someone in your group operations team and they said it looks like the bank has ceased a relationship with me. I don’t believe this is fair and reasonable. Yes I went to gaol, I admitted my quilt and have done my time and now I want to reintegrate back into society. My main reason for wanting to open an account with cba, is because I want to open a comsec trading account. Would you please reconsider this decision. By not allowing me to open an account with you will inable me of supporting myself and being a valued member of society. The outcome I would like is simple, I want to be treated fairly and be able to open an account with your bank. My email is bretanthony1576@gmail.com and my mobile is 0413 033 574

I disputed transactions on my card that was connected to my Google wallet that my ex partner had access to as he hacked my Gmail account the bank rejected the dispute saying I gave permission to the person which is not the case at all

I want to complain about the wish of the bank to stop the use of the passbooks for obvious dirty reasons. With my wife we don't use mobile phones and the bank want to stop our pensions paid to our passbooks. It is simply disgusting. There again the reasons are obviously awfull