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My complaint was closed by Ajust.
—
Beverley
St George is owned by Westpac, but still provides banking services as a separate brand. Consumers should make complaints to St George, not Westpac. St George is a member of the Australian Financial Complaints Authority and is required to manage complaints in line with Regulatory Guide 271.
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St George
100
%
NA
Industry Avg
83
%
NA
Resolution success rate for this business, compared to industry average. Based on available complaint data.
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St George
complaints we’ve resolved
Banking
Missing transfer
Closed
6/12/2023
Sent
5/12/2023
Missing transfer
Submitted for
Beverley
Closed
December 6, 2023
Banking
Transactions
Closed
2/8/2023
Sent
1/8/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bradley
Transactions
Submitted for
Bradley
Closed
August 2, 2023
Banking
Customer Service, Transactions
Closed
6/3/2023
Sent
23/2/2023
Other bank made charges
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
James
Customer Service, Transactions
Submitted for
James
Closed
March 6, 2023
Banking
Transactions
Closed
15/10/2022
Sent
8/10/2022
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jason
Transactions
Submitted for
Jason
Closed
October 15, 2022
Banking
Customer Service
Closed
Sent
28/4/2022
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Customer Service
Submitted for
Peter
Closed
Banking
Customer Service
Closed
Sent
13/4/2022
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Elena
Customer Service
Submitted for
Elena
Closed
Banking
Customer Service
Closed
Sent
23/2/2022
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tuyen
Customer Service
Submitted for
Tuyen
Closed
Ajust is not affiliated with or endorsed by this business. Ajust is an independent platform that helps consumers and businesses resolve complaints.
How to make your
St George
complaint
Post
St.George Customer Solutions, Reply Paid 5265, Sydney NSW 2001
Details missing. Help fill in the gaps.
Online
https://eforms.stgeorge.com.au/olfmu/eforms/ConsumerFeedback/#/welcome
Details missing. Help fill in the gaps.
Complaint Policy
https://www.stgeorge.com.au/contact-us/customer-complaints
Details missing. Help fill in the gaps.
Hardship Assistance
https://www.stgeorge.com.au/contact-us/financial-hardship
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