ME Bank is a subsidiary of the Bank of Queensland and operates digitally. In their Customer Feedback Guide, ME Bank states that complaints made by phone are resolved immediately, if possible. Complaints made by mail, email, and post are acknowledged within three business days, through the same medium.
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December 6, 2023
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The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.
