Verified
Heinz
partners with Ajust

Heinz
Complaints

The best way to resolve complaints with
Heinz

Heinz is a well-established food company that offers a wide range of products, including sauces, condiments, and canned goods. Heinz has faced occasional complaints related to product quality, packaging issues, and customer service. However, the company continues to be a popular choice for consumers seeking convenient and tasty food options.

Get heard by
Heinz

Live
Join our campaign

Have a complaint? Click below to resolve your issue with
Heinz

Have a complaint? Click below to resolve your issue with
Heinz

Ajust is putting pressuring on
Heinz
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
Add Your Voice
Resolve Now
Powered by Ajust
Check symbol
80% success
Check symbol
½ the effort
Check symbol
30x faster
Check symbol
2x better results

COMPLAINTS SENT THROUGH AJUST

Live Campaign
Other

Flavour profile changed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mark
Flavour profile changed

Mark

July 18, 2024

Inedible to kids and adults

Outcome Sought

Apology

Compensation

Other

Other

Hair in steamer bag

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Chloe
Hair in steamer bag

Chloe

June 30, 2024

Shocked and turned off

Outcome Sought

Apology

Compensation

Other

Other

Unavailability in shops

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Anita
Unavailability in shops

Anita

June 28, 2024

Unable to find product

Outcome Sought

Apology

Compensation

Other

Other

Excessive plastic wrapping

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John
Excessive plastic wrapping

John

June 24, 2024

May not buy heinz products

Outcome Sought

Apology

Compensation

Other

Other

Bad smell and taste

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rebecca
Bad smell and taste

Rebecca

June 23, 2024

Son felt sick, struggling to go to toilet, felt unwell

Outcome Sought

Apology

Compensation

Other

Black sauce in can

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Alana
Black sauce in can

Alana

Potential health risks for clients

Outcome Sought

Apology

Compensation

Other

Weevils and mould found

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kandyce
Weevils and mould found

Kandyce

Distress and loss of trust

Outcome Sought

Apology

Compensation

Other

Lack of ham flavour

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tony
Lack of ham flavour

Tony

Disappointment and reconsidering purchases

Outcome Sought

Apology

Compensation

Other

Poor taste

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Patricia
Poor taste

Patricia

Disappointment with product quality

Outcome Sought

Apology

Compensation

Other

Plastic found in soup

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Thien
Plastic found in soup

Thien

Significant distress and safety concerns

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Heinz

To Listen

Live Campaign
Do you manage complaints for
Heinz
?
Other

Flavour profile changed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mark

Mark

July 18, 2024

Customer is upset about change in flavor of heinz extra cheesy spaghetti, seeking apology and discontinuing purchase.
Other

Hair in steamer bag

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Chloe

Chloe

June 30, 2024

Customer found a hair in heinz steam fresh carrots, corn & broccoli, seeking full refund and apology.
Other

Unavailability in shops

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Anita

Anita

June 28, 2024

Customer unable to find heinz cottage thick and rich strawberry topping in multiple shops, seeking assistance in locating product in victoria knox city.
Other

Excessive plastic wrapping

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John

John

June 24, 2024

Customer complains about excessive plastic wrapping on heinz spaghetti 'the one for two' sold in groups of three cans, suggests biodegradable paper instead.
Other

Bad smell and taste

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rebecca

Rebecca

June 23, 2024

Customer complaint regarding spoiled cans of spaghetti from heinz causing illness in child with special needs, requesting removal of batch.

Black sauce in can

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Alana

Alana

Customer found black spaghetti in a sealed can, raising health concerns and requesting investigation.

Weevils and mould found

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kandyce

Kandyce

Customer found weevils and mould in a can of Heinz Baked Beans and requests a refund or replacement.

Lack of ham flavour

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tony

Tony

Customer disappointed with ham beans lacking expected flavour; seeks investigation and restoration of original taste.

Poor taste

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Patricia

Patricia

Customer dissatisfied with Caramelised Onion Aioli flavor; suggests relabeling to avoid future disappointment.

Plastic found in soup

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Thien

Thien

Customer found plastic in soup, requests refund or replacement and quality control review.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Other

Hair in steamer bag

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Chloe
Hair in steamer bag

Chloe

June 30, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Excessive plastic wrapping

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John
Excessive plastic wrapping

John

June 24, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Bad smell and taste

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rebecca
Bad smell and taste

Rebecca

June 23, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

how to raise a complaint with

Heinz

The best way to resolve an issue with 

Heinz

Quick Solutions
Prepared by
Heinz
WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Heinz

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Heinz
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Heinz
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

Ajust as on the phone