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Schnitz

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Schnitz
Complaints

The best way to resolve complaints with
Schnitz

Schnitz is a popular Australian fast food chain known for its wide range of schnitzel options. Customers often complain about long wait times during peak hours and occasional inconsistencies in food quality. However, the restaurant maintains a loyal customer base due to its affordable prices and convenient locations across the country.

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Schnitz
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COMPLAINTS SENT THROUGH AJUST

Other

Missing item in order

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Josh
Missing item in order

Josh

June 18, 2024

Customer did not receive what was ordered

Outcome Sought

Apology

Compensation

Other

Other

Poor service and food quality

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jessica
Poor service and food quality

Jessica

June 14, 2024

Embarrassed, wasted money, poor experience

Outcome Sought

Apology

Compensation

Other

Incorrect order received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
James
Incorrect order received

James

Outcome Sought

Apology

Compensation

Other

Request for Refund – Incorrect Store Selected on Online Order

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Arman
Request for Refund – Incorrect Store Selected on Online Order

Arman

Outcome Sought

Apology

Compensation

Other

Food Quality

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sukhjit
Food Quality

Sukhjit

Outcome Sought

Apology

Compensation

Other

Missing food

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ashley
Missing food

Ashley

Outcome Sought

Apology

Compensation

Other

Refund not received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Kaan
Refund not received

Kaan

No refund after a week

Outcome Sought

Apology

Compensation

Other

Plastic in food

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jobin
Plastic in food

Jobin

Health risk and ruined birthday

Outcome Sought

Apology

Compensation

Other

Incorrect order received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Emily
Incorrect order received

Emily

Unable to consume meal

Outcome Sought

Apology

Compensation

Other

Lack of sauce in meals

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Melissa
Lack of sauce in meals

Melissa

Meals were inedible and discarded

Outcome Sought

Apology

Compensation

Other

how to RAISE a complaint with

Schnitz

The best way to resolve an issue with

Schnitz

WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Schnitz

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Schnitz
We handle everything for you, get started for free.
How to contact
Schnitz
Phone
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Post
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Online
https://schnitz.com.au/support-office-enquiries/
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In person
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Email
Available for Ajust members.
Complaint Policy
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GET HEARD, GET A RESOLUTION

Resolving issues with Ajust

Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.

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