I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
1st Energy was founded in 2014 and according to their website, aspire to be a better alternative provider servicing energy customers in New South Wales, Queensland, Tasmania, South Australia, and Victoria. They provide customers with flexible plans and aim to deliver high value for money.
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1st Energy
100
%
NA
Industry Avg
89
%
NA
Resolution success rate for this business, compared to industry average. Based on available complaint data.
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1st Energy
complaints we’ve resolved
Energy
issue with 1st Energy
Closed
11/10/2023
Sent
9/10/2023
issue with 1st Energy
Submitted for
Helen
Closed
October 11, 2023
Ajust is not affiliated with or endorsed by this business. Ajust is an independent platform that helps consumers and businesses resolve complaints.
How to make your
1st Energy
complaint
Post
Customer Advocacy, 1st Energy Australia, PO Box 16029, Collins Street West, VIC 8007
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In person
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Complaint Policy
https://1stenergy.com.au/wp-content/uploads/2023/03/1st-Energy-Complaint-Dispute-Resolution-Policy-April-2022.pdf
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01
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02
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03
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The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.