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My complaint was closed by Ajust.
—
Kate
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Flight Centre Complaints
The best way to resolve complaints with
Flight Centre
Flight Centre is a global travel agency that offers a range of travel services, including booking flights, hotels, and vacation packages. With a presence in numerous countries, Flight Centre assists travellers in planning and organising their trips.
COMPLAINTS SENT THROUGH AJUST
Other
Rudeness and bad manners
Unresolved
Sent
12/5/2024
Rudeness and bad manners
Kate
•
May 12, 2024
Feeling disrespected and unappreciated
Outcome Sought
Apology
Compensation
Other
Other
Booking delay
Unresolved
Sent
26/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Adrian
Booking delay
Adrian
•
April 26, 2024
Inconvenience and frustration
Outcome Sought
Apology
Compensation
Other
Other
Cancelled train trip refund delay
Closed
Sent
13/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dilys
Cancelled train trip refund delay
Dilys
•
April 13, 2024
Delayed refund, unprofessional service
Outcome Sought
Apology
Compensation
Other
Other
Overcharged for flights
Unresolved
Sent
6/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jackie
Overcharged for flights
Jackie
•
April 6, 2024
Caused stress to elderly individual
Outcome Sought
Apology
Compensation
Other
Other
Budget airline provided
Unresolved
Sent
5/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rodger
Budget airline provided
Rodger
•
April 5, 2024
No meal, no entertainment, boredom
Outcome Sought
Apology
Compensation
Other
Other
Booking errors and extra charges
Unresolved
Sent
3/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kim
Booking errors and extra charges
Kim
•
April 3, 2024
Caused stress, extra expenses
Outcome Sought
Apology
Compensation
Other
Other
Booking number incorrect
Closed
Sent
2/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Danilo
Booking number incorrect
Danilo
•
April 2, 2024
Unable to access details
Outcome Sought
Apology
Compensation
Other
Other
Poor customer service
Unresolved
Sent
27/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Matthew
Poor customer service
Matthew
•
March 27, 2024
Unable to arrange holiday
Outcome Sought
Apology
Compensation
Other
Other
No response to requests
Closed
Sent
26/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janelle
No response to requests
Janelle
•
March 26, 2024
Inconvenience, extra time spent
Outcome Sought
Apology
Compensation
Other
Other
Meeting duration and attitude
Unresolved
Sent
22/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tom
Meeting duration and attitude
Tom
•
March 22, 2024
Feeling unwelcome and stressed
Outcome Sought
Apology
Compensation
Other
how to RAISE a complaint with
Flight Centre
The best way to resolve an issue with Flight Centre
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to Flight Centre
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Flight Centre
We handle everything for you, get started for free.
How to contact
Flight Centre
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to Flight Centre
Coming soon!
GET HEARD, GET A RESOLUTION
Resolving issues with Ajust
Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others resolving complaints with Ajust
Still waiting on a fix? Take matters into your own hands.
Ajust helps you file a professional complaint that gets routed to the right place.
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