Flight Centre Complaints
The best way to resolve complaints with Flight Centre
Flight Centre is a global travel agency that offers a range of travel services, including booking flights, hotels, and vacation packages. With a presence in numerous countries, Flight Centre assists travellers in planning and organising their trips.
Get heard by Flight Centre

Have a complaint? Click below to resolve your issue with Flight Centre
Have a complaint? Click below to resolve your issue with Flight Centre
COMPLAINTS SENT THROUGH AJUST
Rudeness and bad manners

Kate
•
May 12, 2024

Outcome Sought
Apology
Compensation
Other
Booking delay

Adrian
•
April 26, 2024

Outcome Sought
Apology
Compensation
Other
Cancelled train trip refund delay

Dilys
•
April 13, 2024

Outcome Sought
Apology
Compensation
Other
Overcharged for flights

Jackie
•
April 6, 2024

Outcome Sought
Apology
Compensation
Other
Budget airline provided

Rodger
•
April 5, 2024

Outcome Sought
Apology
Compensation
Other
Booking errors and extra charges

Kim
•
April 3, 2024

Outcome Sought
Apology
Compensation
Other
Booking number incorrect

Danilo
•
April 2, 2024

Outcome Sought
Apology
Compensation
Other
Poor customer service

Matthew
•
March 27, 2024

Outcome Sought
Apology
Compensation
Other
No response to requests

Janelle
•
March 26, 2024

Outcome Sought
Apology
Compensation
Other
Meeting duration and attitude

Tom
•
March 22, 2024

Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Flight Centre
To Listen
Rudeness and bad manners

Kate
•
May 12, 2024

Booking delay

Adrian
•
April 26, 2024

Cancelled train trip refund delay

Dilys
•
April 13, 2024

Overcharged for flights

Jackie
•
April 6, 2024

Budget airline provided

Rodger
•
April 5, 2024

Booking errors and extra charges

Kim
•
April 3, 2024

Booking number incorrect

Danilo
•
April 2, 2024

Poor customer service

Matthew
•
March 27, 2024

No response to requests

Janelle
•
March 26, 2024

Meeting duration and attitude

Tom
•
March 22, 2024

COMPLAINTS RESOLVED THROUGH AJUST
Cancelled train trip refund delay

Dilys
•
April 13, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
Booking number incorrect

Danilo
•
April 2, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
No response to requests

Janelle
•
March 26, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
Ticket cancellation refund

Nina
•
March 21, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
Booking confirmaton

Colin
•
March 19, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
Delay

Azenew
•
March 11, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
Overcharged for room rate

Susan
•
March 6, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
Refund not processed

John
•
March 5, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
Booking error

FERUCIO
•
February 13, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
Refund delay

Shafiullah
•
February 4, 2024

Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Flight Centre
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Flight Centre
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
Common issues related to
Flight Centre
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

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The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
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Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
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Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
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