I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Armand
Verified
Aramex
partners with Ajust
Aramex Complaints
The best way to resolve complaints with Aramex
Aramex is a global logistics provider. According to their website, they strive to connect the world and enable their customers.
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Have a complaint? Click below to resolve your issue with Aramex
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Aramex
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Logistics
Late delivery
Unresolved
Sent
Late delivery
Armand
•
Plans disrupted, bookings need to be cancelled
Outcome Sought
Apology
Compensation
Other
Not delivered
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Subair
Not delivered
Subair
•
Undelivered package
Outcome Sought
Apology
Compensation
Other
Delivery not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lesley
Delivery not received
Lesley
•
Parcel not received for birthday
Outcome Sought
Apology
Compensation
Other
Delivery issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Hadeel
Delivery issue
Hadeel
•
Customer needs card urgently
Outcome Sought
Apology
Compensation
Other
Delivery not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Indah
Delivery not received
Indah
•
Customer needs passport for travel
Outcome Sought
Apology
Compensation
Other
Documents not collected
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paula
Documents not collected
Paula
•
Unable to send important documents
Outcome Sought
Apology
Compensation
Other
No tracking of parcel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lynda
No tracking of parcel
Lynda
•
Uncertainty about parcel delivery
Outcome Sought
Apology
Compensation
Other
Unable to retrieve receipt
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rinku
Unable to retrieve receipt
Rinku
•
Unable to confirm parcel delivery
Outcome Sought
Apology
Compensation
Other
Wrong address delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Charles
Wrong address delivery
Charles
•
Risk of losing parcel
Outcome Sought
Apology
Compensation
Other
Delayed parcel delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kevin
Delayed parcel delivery
Kevin
•
Missed items for trip
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Aramex
To Listen
Live Campaign
Do you manage complaints for
Aramex
?
Logistics
Late delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Armand
Armand
•
Late delivery, lack of communication, impacted travel plans, need apology from aramex for incompetence.
Not delivered
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Subair
Subair
•
Customer's shipment not delivered; seeks information on the issue.
Delivery not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lesley
Lesley
•
Customer frustrated with undelivered parcel for daughter's birthday, poor communication from Aramex, and lack of response after multiple contact attempts.
Delivery issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Hadeel
Hadeel
•
Customer disappointed with Aramex for missed shipment delivery and lack of communication, urgently needing the card before traveling.
Delivery not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Indah
Indah
•
Customer is frustrated with delivery issues, lack of updates, and needs passport returned before traveling on Monday.
Documents not collected
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paula
Paula
•
Customer complains about Aramex not collecting important documents despite multiple calls, requesting urgent pickup for MOFA submission.
No tracking of parcel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lynda
Lynda
•
Customer complains about lost parcel, poor tracking, and unsatisfactory service from Aramex, seeking resolution and an apology.
Unable to retrieve receipt
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rinku
Rinku
•
Customer unable to retrieve receipt, faced unresponsive support from Aramex, seeking resolution and an apology.
Wrong address delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Charles
Charles
•
Customer complains about Aramex delivering a parcel to the wrong address, seeks an apology and action regarding poor service.
Delayed parcel delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kevin
Kevin
•
Customer frustrated with Aramex for delayed parcel delivery, lack of communication, and poor service, resulting in dissatisfaction and loss of interest in items.
The best way to resolve an issue with
Aramex
Quick Solutions
WE SUGGEST
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending a gift to your relatives interstate. When things don’t go to plan, Ajust’s platform guides you through the process to ensure that the right information goes to the right place so that you can get heard.
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending your Christmas present to your relatives interstate. When you need to make a complaint to the business, Ajust's platform guides you through the process so you know what information to include and giving you confidence that your complaint is going to the right place so that you get heard.
How to complain to
Aramex
Ajust helps hundreds of people resolve issues each month. Ajust’s intuitive platform helps you create a complaint that the courier understands so that they can act swiftly to resolve your issue. Here are steps to consider to give you the best chance of a fast and fair outcome.
01
Describe the issue and how it affected you
Explain what went wrong, whether it's a delayed delivery or an error in tracking a shipment. Help the courier by explaining why this issue has affected you.
02
Consider how you’d like the courier to resolve your complaint
Clearly outline the action you expect the courier to take to rectify the issue, whether it involves following up on the delivery or correct tracking details.
03
Gather any materials that support your complaint
Share any documents that might support your complaint, such as tracking confirmation or a copy of a previous conversation with the courier to help with a quicker resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Aramex
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Aramex
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Aramex
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Aramex
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
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