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Aramex
partners with Ajust

Aramex
Complaints

The best way to resolve complaints with
Aramex

Aramex is a global logistics provider. According to their website, they strive to connect the world and enable their customers.

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Aramex

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Aramex

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Aramex

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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Other

Delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Trevor
Delivery

Trevor

February 2, 2024

Parcels not secure

Outcome Sought

Apology

Compensation

Other

Other

Driver behavior

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Aron
Driver behavior

Aron

Dog bite

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Aramex

To Listen

Live Campaign
Do you manage complaints for
Aramex
?
Other

Delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Trevor

Trevor

February 2, 2024

Customer complains about parcels being left in insecure locations by aramex couriers, seeks apology and resolution.
During the past year, deliveries by your couriers to my address have not been placed in a secure location. Parcels are left on the ground, when a mailbox is directly above. Parcels have been located in our gardens and not found until a day later and in bad weather. A driveway is provided drectly to my front door. I feel this type of service is of unacceptable service. I
Other

Driver behavior

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Aron

Aron

Customer complains about aramex delivery driver entering their yard, antagonizing dogs, resulting in a dog bite. seeks apology from driver named toto.
One of your Delivery drivers on the 8th of February at 8:21am entered my front yard and antagonised my dogs which he was running around the yard chasing the dogs with a parcel which then caused my dog to bite my mother on her leg, due to this happening I would like a sincere apology given by the driver, his name is toto.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Other

Delivery

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Trevor
Delivery

Trevor

February 2, 2024

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Resolved < 48 hrs

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Resolved < 1week

Resolved

how to raise a complaint with

Aramex

The best way to resolve an issue with 

Aramex

Quick Solutions
Prepared by
Aramex
WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Aramex

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Aramex
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign
Help us by adding your complaint to our campaign. The more people we have, the harder it is for {Business} to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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