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Michael
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Melbourne Airport (Tullamarine) Complaints
The best way to resolve complaints with
Melbourne Airport (Tullamarine)
Melbourne Airport (Tullamarine) is a major international airport located in Melbourne, Australia. It serves as a hub for both domestic and international flights, accommodating millions of passengers each year. The airport offers a range of facilities including shops, restaurants, and car rental services. Some common complaints about Melbourne Airport include long queues at security checkpoints, limited parking options, and high food prices.
COMPLAINTS SENT THROUGH AJUST
Unprofessional staff behaviour
Closed
9/2/2025
Sent
9/2/2025
Unprofessional staff behaviour
Michael
•
February 9, 2025
Feeling humiliated and frustrated
Outcome Sought
Apology
Compensation
Other
Other
Disregarded medication
Unresolved
Sent
11/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
CHRIS
Disregarded medication
CHRIS
•
June 11, 2024
Led to surgery
Outcome Sought
Apology
Compensation
Other
Other
Email delivery failure
Closed
Sent
15/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Email delivery failure
Paul
•
May 15, 2024
Unable to contact customer service
Outcome Sought
Apology
Compensation
Other
Other
Fees not allowed at airport
Unresolved
Sent
11/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tim
Fees not allowed at airport
Tim
•
April 11, 2024
Not fair treatment, couldn't see friends
Outcome Sought
Apology
Compensation
Other
Dispute over incorrect parking charge
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Prakash
Dispute over incorrect parking charge
Prakash
•
Outcome Sought
Apology
Compensation
Other
Poor communication for deaf individual
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tim
Poor communication for deaf individual
Tim
•
Frustration and disrespectful treatment
Outcome Sought
Apology
Compensation
Other
Rude staff behaviour
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rosslyn
Rude staff behaviour
Rosslyn
•
Emotional distress for travellers
Outcome Sought
Apology
Compensation
Other
Overcharging incident
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Julie
Overcharging incident
Julie
•
Feeling frustrated and deceived
Outcome Sought
Apology
Compensation
Other
Damaged luggage
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sergio Marcelo
Damaged luggage
Sergio Marcelo
•
Suitcase is no longer usable
Outcome Sought
Apology
Compensation
Other
Insufficient number of kiosks
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jonathan
Insufficient number of kiosks
Jonathan
•
Significant inconvenience and delay
Outcome Sought
Apology
Compensation
Other
how to RAISE a complaint with
Melbourne Airport (Tullamarine)
The best way to resolve an issue with Melbourne Airport (Tullamarine)
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Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to Melbourne Airport (Tullamarine)
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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Melbourne Airport (Tullamarine)
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How to contact
Melbourne Airport (Tullamarine)
Phone
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Post
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In person
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Email
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Complaint Policy
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Common issues related to Melbourne Airport (Tullamarine)
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Resolving issues with Ajust
Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
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Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others resolving complaints with Ajust
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