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Hungry Jack's
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Hungry Jack's
Complaints

The best way to resolve complaints with
Hungry Jack's

Hungry Jack's is a popular fast food chain, known for its wide range of burgers, fries, and shakes. Customers have occasionally expressed concerns about the quality of ingredients used in their meals, as well as the speed of service during peak hours. However, Hungry Jack's continues to attract a large customer base due to its affordable prices and convenient locations across the country.

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Hungry Jack's

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Hungry Jack's

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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Other

Lack of spoons

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mark
Lack of spoons

Mark

May 19, 2024

Desert melted during drive home

Outcome Sought

Apology

Compensation

Other

Other

Missing ingredients, cold food

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Steven
Missing ingredients, cold food

Steven

May 1, 2024

Unsatisfactory meal experience

Outcome Sought

Apology

Compensation

Other

Other

Tasteless meal

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Norman
Tasteless meal

Norman

March 25, 2024

Disappointed with quality

Outcome Sought

Apology

Compensation

Other

Other

Out of stock

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michele
Out of stock

Michele

Had to wait 20 min

Outcome Sought

Apology

Compensation

Other

Other

Cold meals, missing ingredients

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Yuko
Cold meals, missing ingredients

Yuko

Disappointed daughter on her birthday

Outcome Sought

Apology

Compensation

Other

Poor quality food

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jenni
Poor quality food

Jenni

Very disappointed with delivery

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Hungry Jack's

To Listen

Live Campaign
Do you manage complaints for
Hungry Jack's
?
Other

Lack of spoons

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mark

Mark

May 19, 2024

Customer waited 15 minutes in drive-thru, received no spoons for dessert, and staff did not offer solutions. disappointed with hungry jack's service.
Went to Hungry Jacks to buy 2 desert storms, waited in drive in for 15 min 2 cars in front of me ..hold up who knows no one said anything .paid for2 Storms asked for 2 spoons so we could eat the item staff said they didn't have any spoons i said why didn't you tell me when i ordered...i got the blank look ...by the time we got home desert was melted tell me why didn't a staff member go over to the other store7ks away and borrow some spoons cause its Saturday night we will be busy ......opps that me thinking out side the square what type of show are you running
Other

Missing ingredients, cold food

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Steven

Steven

May 1, 2024

Received incorrect order with cold food late at night, seeking replacement meal and apology from hungry jack's.
I went to hungry jacks Windsor store in Brisbane last night and got a large whopper meal, there was no lettuce or pickle on it, just a dry Patti and 1 piece tomato, chips were hard and cold like they sat there for ages, it was just after midnight.
Other

Tasteless meal

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Norman

Norman

March 25, 2024

Customer received tasteless meal from hungry jack's, seeking apology and refund. dissatisfied with quality and considering contacting hr department.
Just had a whopper meal at Browns Plains & the most tasteless meal i have eaten. No flavour no sauce one piece of tomato & for $15.20 i can go to the Parkridge tavern on a Thursday night & order a chicken shcnitzel with bacon & avacodo topping for the same price. While u probably dont care as there are plenty of the public that will put up with this crap, & not complain your fortunate that my 3 daughters are now married & i dont have to waste any more money on take away meals costing me a fortune on meals that are not up to standard. They certainly do not live up to your advertising standards & look nothing like it when delivered. Happy to talk to your HR dept please call me on 0412 7854 889 Regards Norm Ownsworth
Other

Out of stock

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michele

Michele

Customer waited 20 min in drive-thru, only to find out burger king was out of stock. requesting better communication.
I had to wait in a drive thru queue for 20 min to then be told burger king didn't have what I wanted why wouldnt you put up a sign that they r out of stock of things before you r shyou r stuck in the queue
Other

Cold meals, missing ingredients

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Yuko

Yuko

Cold meals, cheese not melted, missing jalapeño on angry whopper at packed broadmeadow location. seeking refund and apology from hungry jack's.
All out meals were cold, cheese not melted. Angry whopper had no jalapeño. It was At Broadmeadow in NSW. That day it was packed and we waited to say something but it was way too packed so we walked away. It was on 10/7. Bit after 1pm. I met my family during my lunch break to celebrate our daughter’s birthday. She chose to have Hungry Jack’s. She was so disappointed that meals were very bad and didn’t have a good time.

Poor quality food

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jenni

Jenni

Customer disappointed with burger quality and delivery, claiming it did not match advertised images.
I had a burger delivered, it was totally horrible, for the price and the quality I am very disappointed, after seeing adverts on TV, also it states the burgers are best at Hungry Jack's etc, well what was delivered to me is nothing like the photo's you advertise, I took a photo what I got, nothing like what was advertised<br />

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Other

Lack of spoons

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mark
Lack of spoons

Mark

May 19, 2024

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Resolved < 48 hrs

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Resolved < 1week

Resolved

how to raise a complaint with

Hungry Jack's

The best way to resolve an issue with 

Hungry Jack's

Quick Solutions
Prepared by
Hungry Jack's
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Hungry Jack's

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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Hungry Jack's
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Fair and Free
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Hungry Jack's
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Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

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Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

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