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Hungry Jack's
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Last updated:
July 23, 2025

Hungry Jack's
Complaints

The best way to resolve complaints with
Hungry Jack's

Hungry Jack's is a popular fast food chain, known for its wide range of burgers, fries, and shakes. Customers have occasionally expressed concerns about the quality of ingredients used in their meals, as well as the speed of service during peak hours. However, Hungry Jack's continues to attract a large customer base due to its affordable prices and convenient locations across the country.

Tried support already? We’ll take it further.

If
Hungry Jack's
didn’t respond, Ajust helps you submit a serious complaint that can’t be ignored.
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COMPLAINTS SENT THROUGH AJUST

Misleading advertising
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Robert
Misleading advertising

Robert

January 1, 2025

Dissatisfaction and loss of trust

Outcome Sought

Apology

Compensation

Other

Other
Lack of spoons
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mark
Lack of spoons

Mark

May 19, 2024

Desert melted during drive home

Outcome Sought

Apology

Compensation

Other

Other
Missing ingredients, cold food
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Steven
Missing ingredients, cold food

Steven

May 1, 2024

Unsatisfactory meal experience

Outcome Sought

Apology

Compensation

Other

Other
Tasteless meal
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Norman
Tasteless meal

Norman

March 25, 2024

Disappointed with quality

Outcome Sought

Apology

Compensation

Other

Ordering machines usability
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Andrew
Ordering machines usability

Andrew

Frustration during visits

Outcome Sought

Apology

Compensation

Other

Poor quality food
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jenni
Poor quality food

Jenni

Very disappointed with delivery

Outcome Sought

Apology

Compensation

Other

Other
Cold meals, missing ingredients
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Yuko
Cold meals, missing ingredients

Yuko

Disappointed daughter on her birthday

Outcome Sought

Apology

Compensation

Other

Other
Out of stock
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michele
Out of stock

Michele

Had to wait 20 min

Outcome Sought

Apology

Compensation

Other

how to RAISE a complaint with
Hungry Jack's

The best way to resolve an issue with
Hungry Jack's

WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to
Hungry Jack's

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy

Use Ajust to raise a complaint directly with
Hungry Jack's

We handle everything for you, get started for free.

How to contact
Hungry Jack's

Phone
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Post
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Online
https://www.hungryjacks.com.au/contact-us
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In person
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Email
Available for Ajust members.
Complaint Policy
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Common issues related to
Hungry Jack's

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Resolving issues with Ajust

Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story
Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.
Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others resolving complaints with Ajust

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