Cadbury Complaints
The best way to resolve complaints with Cadbury
Cadbury, a well-known confectionery company, offers a wide range of chocolate products. With a history dating back to the 19th century, Cadbury has become a household name in Australia. While some customers have expressed concerns about the quality of their products and customer service, others appreciate the variety and affordability of their offerings.
Get heard by Cadbury

Have a complaint? Click below to resolve your issue with Cadbury
Have a complaint? Click below to resolve your issue with Cadbury
COMPLAINTS SENT THROUGH AJUST
Missing chocolate

Loreta
•
January 1, 2025

Outcome Sought
Apology
Compensation
Other
Recipe change

Jasmine
•

Outcome Sought
Apology
Compensation
Other
Product quality inconsistency

Hollie
•

Outcome Sought
Apology
Compensation
Other
Stale items in package

Clare
•

Outcome Sought
Apology
Compensation
Other
Hard objects in chocolate

Leanne
•

Outcome Sought
Apology
Compensation
Other
Foreign object in chocolate

Jill
•

Outcome Sought
Apology
Compensation
Other
No raisins in product

Tony
•

Outcome Sought
Apology
Compensation
Other
Poor product quality

Greg
•

Outcome Sought
Apology
Compensation
Other
Missing 'Merry Christmas' phrase

Cherie
•

Outcome Sought
Apology
Compensation
Other
Discoloration of chocolate

Julieann
•

Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Cadbury
To Listen
Missing chocolate

Loreta
•
January 1, 2025

Recipe change

Jasmine
•

Product quality inconsistency

Hollie
•

Stale items in package

Clare
•

Hard objects in chocolate

Leanne
•

Foreign object in chocolate

Jill
•

No raisins in product

Tony
•

Poor product quality

Greg
•

Missing 'Merry Christmas' phrase

Cherie
•

Discoloration of chocolate

Julieann
•

COMPLAINTS RESOLVED THROUGH AJUST
Missing chocolate

Loreta
•
January 1, 2025

Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Cadbury
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Cadbury
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
Common issues related to
Cadbury
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
