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Loreta
Cadbury Complaints
The best way to resolve complaints with Cadbury
Cadbury, a well-known confectionery company, offers a wide range of chocolate products. With a history dating back to the 19th century, Cadbury has become a household name in Australia. While some customers have expressed concerns about the quality of their products and customer service, others appreciate the variety and affordability of their offerings.
Have a complaint? Send your issue to Cadbury instantly for free!
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COMPLAINTS SENT THROUGH AJUST
Missing chocolate
Closed
13/1/2025
Sent
1/1/2025
Missing chocolate
Loreta
•
January 1, 2025
Disappointment during festive season
Outcome Sought
Apology
Compensation
Other
Product Quality
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Product Quality
Tracey
•
Outcome Sought
Apology
Compensation
Other
Request for refund
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Teeka
Request for refund
Teeka
•
Outcome Sought
Apology
Compensation
Other
Melted chocolate
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dee
Melted chocolate
Dee
•
Outcome Sought
Apology
Compensation
Other
Delivery issues
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Trish
Delivery issues
Trish
•
Outcome Sought
Apology
Compensation
Other
Missing items
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
STEPHANIE
Missing items
STEPHANIE
•
Outcome Sought
Apology
Compensation
Other
Consumer dissatisfaction with product variety
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ernest
Consumer dissatisfaction with product variety
Ernest
•
Outcome Sought
Apology
Compensation
Other
Price increase concerns
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Damien
Price increase concerns
Damien
•
Outcome Sought
Apology
Compensation
Other
Product Quality
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Product Quality
John
•
Outcome Sought
Apology
Compensation
Other
Mouldy chocolate coating
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lai
Mouldy chocolate coating
Lai
•
Caused distress and concerns
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Cadbury
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Cadbury
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Cadbury
We handle everything for you, get started for free.
How to contact
Cadbury
Post
Consumer Advisory Service, PO Box 1673, Melbourne VIC. 3001 AUSTRALIA
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Online
contactus.mdlzapps.com/mondelezinternational/contact/en-AU/
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In person
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Email
Available for Ajust members.
Complaint Policy
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Common issues related to
Cadbury
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GET HEARD, GET A RESOLUTION
Resolving issues with Ajust
Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others resolving complaints with Ajust
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Cadbury
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