Agoda Complaints
The best way to resolve complaints with Agoda
Agoda is an online travel agency that offers a wide range of accommodation options worldwide. With a user-friendly interface, customers can easily search and book hotels, apartments, and holiday rentals. While some users have reported issues with customer service response times and cancellation policies, Agoda remains a popular choice for travellers seeking affordable and convenient accommodation options.
Get heard by Agoda
Have a complaint? Click below to resolve your issue with Agoda
Have a complaint? Click below to resolve your issue with Agoda
COMPLAINTS SENT THROUGH AJUST
Room facilities not as advertised
Robine
•
May 24, 2024
Outcome Sought
Apology
Compensation
Other
Flight cancellation
Chathapuram Sitaraman
•
May 19, 2024
Outcome Sought
Apology
Compensation
Other
Scam accommodations
Narda Portia
•
April 11, 2024
Outcome Sought
Apology
Compensation
Other
Booking date error
Karen
•
April 2, 2024
Outcome Sought
Apology
Compensation
Other
Poor accommodation conditions
Jenny
•
March 25, 2024
Outcome Sought
Apology
Compensation
Other
Booking refund not received
Bianca
•
March 10, 2024
Outcome Sought
Apology
Compensation
Other
Cancellation refund
Neil
•
Outcome Sought
Apology
Compensation
Other
Extra charge for card change
Kelly
•
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Agoda
To Listen
Room facilities not as advertised
Robine
•
May 24, 2024
Flight cancellation
Chathapuram Sitaraman
•
May 19, 2024
Scam accommodations
Narda Portia
•
April 11, 2024
Booking date error
Karen
•
April 2, 2024
Poor accommodation conditions
Jenny
•
March 25, 2024
Booking refund not received
Bianca
•
March 10, 2024
Cancellation refund
Neil
•
Extra charge for card change
Kelly
•
COMPLAINTS RESOLVED THROUGH AJUST
Booking date error
Karen
•
April 2, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Booking refund not received
Bianca
•
March 10, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Agoda
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Agoda
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
Common issues related to
Agoda
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.