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Guzman y Gomez (GYG)

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Guzman y Gomez (GYG)

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Guzman y Gomez (GYG)

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Guzman y Gomez (GYG)
Complaints

The best way to resolve complaints with
Guzman y Gomez (GYG)

Guzman y Gomez (GYG) is a fast-food chain in Australia known for its Mexican cuisine. With a wide range of menu options, including burritos, tacos, and nachos, GYG aims to satisfy customers' cravings for authentic Mexican flavors. While some customers have expressed concerns about long wait times during peak hours and occasional inconsistencies in food quality, GYG continues to attract a loyal customer base with its affordable prices and convenient locations.

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COMPLAINTS SENT THROUGH AJUST

Other

Filling non-existent

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rusty
Filling non-existent

Rusty

June 25, 2024

Disappointed

Outcome Sought

Apology

Compensation

Other

Poor Service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Graeme
Poor Service

Graeme

Outcome Sought

Apology

Compensation

Other

Order Delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ralph
Order Delay

Ralph

Outcome Sought

Apology

Compensation

Other

Consumer complaint regarding food quality and missing items

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Pranav
Consumer complaint regarding food quality and missing items

Pranav

Outcome Sought

Apology

Compensation

Other

Incorrect order received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Marina
Incorrect order received

Marina

Outcome Sought

Apology

Compensation

Other

Stolen item from carpark

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Callum
Stolen item from carpark

Callum

Outcome Sought

Apology

Compensation

Other

Incorrect Order and Food Poisoning

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Korben
Incorrect Order and Food Poisoning

Korben

Outcome Sought

Apology

Compensation

Other

Unsanitary conditions at a food establishment

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Alexia
Unsanitary conditions at a food establishment

Alexia

Outcome Sought

Apology

Compensation

Other

Poor Service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jessy
Poor Service

Jessy

Outcome Sought

Apology

Compensation

Other

Incorrect Order

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Bindiya
Incorrect Order

Bindiya

Outcome Sought

Apology

Compensation

Other

how to RAISE a complaint with

Guzman y Gomez (GYG)

The best way to resolve an issue with

Guzman y Gomez (GYG)

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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Guzman y Gomez (GYG)

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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Guzman y Gomez (GYG)
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How to contact
Guzman y Gomez (GYG)
Phone
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Post
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Online
https://www.guzmanygomez.com.au/contact-us/
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In person
https://www.guzmanygomez.com.au/locations/
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Email
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Complaint Policy
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GET HEARD, GET A RESOLUTION

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Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

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The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

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