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Bundaberg Regional Council
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Bundaberg Regional Council
Complaints

The best way to resolve complaints with
Bundaberg Regional Council

Bundaberg Council, located in Queensland, Australia, is responsible for the local governance and provision of services to the community. With a focus on urban planning, waste management, and infrastructure development, the council aims to address common concerns such as road maintenance, public transport accessibility, and environmental sustainability.

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Bundaberg Regional Council

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Bundaberg Regional Council

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Bundaberg Regional Council

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Bundaberg Regional Council
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Local Government

Damages caused by road works

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Corey
Damages caused by road works

Corey

July 1, 2024

Damages to vehicle

Outcome Sought

Apology

Compensation

Other

Local Government

Homeless people at cedars crossing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wendy
Homeless people at cedars crossing

Wendy

May 29, 2024

Restricted access for day use locals

Outcome Sought

Apology

Compensation

Other

Local Government

Noisy and dirty

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tommy
Noisy and dirty

Tommy

May 17, 2024

Too crowded

Outcome Sought

Apology

Compensation

Other

Local Government

Unhelpful staff

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Naomi
Unhelpful staff

Naomi

May 14, 2024

Refused to help with emergency food vouchers

Outcome Sought

Apology

Compensation

Other

Local Government

Pathways not accessible

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Barbara
Pathways not accessible

Barbara

May 8, 2024

Difficult to cross roads

Outcome Sought

Apology

Compensation

Other

Local Government

Putrid septic smell

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lesley
Putrid septic smell

Lesley

March 14, 2024

Disgusting smell, makes you feel ill

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Bundaberg Regional Council

To Listen

Live Campaign
Do you manage complaints for
Bundaberg Regional Council
?
Local Government

Damages caused by road works

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Corey

Corey

July 1, 2024

Customer complains about ongoing road works causing damage to vehicles, seeking resolution and apology from bundaberg regional council.
The road works between Stan Faulkner road & Burnett heads road has been ongoing for three weeks now, they have left an extremely rutted out section that has caused damages to my own vehicle and multiple others. I had assumed it would have been completed within the week due to it being the main entrance to Burnett heads. This is inexcusable.
Local Government

Homeless people at cedars crossing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Wendy

Wendy

May 29, 2024

Homeless people camping at cedars crossing, with caravans and couches set up in the day use area inaccessible to locals.
There are homeless people camped at cedars crossing. They have caravan, couches set up. It's all in the day use area so can't be accessed by day use locals
Local Government

Noisy and dirty

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tommy

Tommy

May 17, 2024

Customer complains about noisy and dirty house at 51 svensson st, svensson heights.
I want complaint house very noisy and dirty everywhere they put people too much house 51 Svensson st Svensson height
Local Government

Unhelpful staff

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Naomi

Naomi

May 14, 2024

Customer complained about unhelpful staff member jen in gin gin refusing to provide emergency food vouchers.
Very unhelpful staff member Jen in Gin Gin refused to help with emergency food vouchers.
Local Government

Pathways not accessible

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Barbara

Barbara

May 8, 2024

Customer complaint about lack of accessible pathways in bundaberg, especially on targo street, causing difficulty for mobility scooter users.
I and my sister are on mobility scooters, we had to go to hinkler today, then try to get accross to george street, well we couldnt, no path step down to road, to let us cross, we had to go up barlion street then try to cross main road with heavy traffic, took long time to cross,then when we got across we had to take a side street, and the pathways on targo street are horrible, cracks , uneven, holes , thats not good for us and mobility scooters, our scooter are not meant for the road please fix the problem
Local Government

Putrid septic smell

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lesley

Lesley

March 14, 2024

Complaint about putrid septic smell from neighbor, seeking response from bundaberg council. smell occurs daily at specific times, suspecting specific neighbors.
I have recently complained about putrid septic smell from one of our neighbours, and have not received a response as yet. The smell happens at 11.45 and 5 pm everyday and is getting worse. I am not sure which neighbour but suspect it is 10 Pandanus Cres or rear neighbour on Woongarra Scenic Drive. The smell is disgusting and makes you feel ill. Please advise what steps should be taken.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Local Government

Noisy and dirty

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tommy
Noisy and dirty

Tommy

May 17, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Local Government

Pathways not accessible

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Barbara
Pathways not accessible

Barbara

May 8, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Local Government

Putrid septic smell

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lesley
Putrid septic smell

Lesley

March 14, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

how to raise a complaint with

Bundaberg Regional Council

The best way to resolve an issue with 

Bundaberg Regional Council

Quick Solutions
Prepared by
Bundaberg Regional Council
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a your council rates or a complaint about an interaction you’ve had with council, Ajust’s platform makes it easy to share your story and send your complaint.

Do you need to make a complaint to your local government? Ajust makes it easy, regardless of whether it's about garbage collection, parking, community facilities or something else. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.

How to complain to

Bundaberg Regional Council

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the council in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or a garbage collection issue. Help the council understand how the issue impacted you.
02
Consider how you’d like the council to resolve your complaint
Take the time to explain the action you’d like the council to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the council quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Bundaberg Regional Council
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04
Fair and Free
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Bundaberg Regional Council
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Resolving issues with Ajust

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How Ajust works, user shares their story

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Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

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The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

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