

Had a problem with Facebook? Send a complaint they can’t ignore.
Facebook Complaints
Facebook is a popular social media platform used for communication, sharing of content and reselling. Many users report issues with logging in and Facebook not taking down scams or dangerous content. Complaints highlight the lack of responsive customer service and difficulty resolving issues. In Ajust's experience, it's difficult for consumers to contact Facebook to make complaints or resolve issues.
COMPLAINTS SENT THROUGH AJUST
Paul
•
July 21, 2024
Outcome Sought
Apology
Compensation
Other
Heath
•
July 16, 2024
Outcome Sought
Apology
Compensation
Other
Conor
•
July 5, 2024
Outcome Sought
Apology
Compensation
Other
Patrice
•
June 14, 2024
Outcome Sought
Apology
Compensation
Other
Joseph
•
April 2, 2024
Outcome Sought
Apology
Compensation
Other
Jason
•
Outcome Sought
Apology
Compensation
Other
Jono
•
Outcome Sought
Apology
Compensation
Other
Vicki
•
Outcome Sought
Apology
Compensation
Other
Gabby
•
Outcome Sought
Apology
Compensation
Other
Michelle
•
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with Facebook
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to Facebook
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
Common issues related to Facebook
Resolving issues with Ajust
Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others resolving complaints with Ajust
Still waiting on a fix? Take matters into your own hands.
Ajust helps you file a professional complaint that gets routed to the right place.
