Do you need to make a complaint to your insurance provider? Ajust makes it easy, regardless of whether it's one of the big providers or perhaps one that is less known. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.
Vehicle transport cost
Downgrading service level
Outstanding claim payments
Unknown car issue
Payment difficulties
Claim payout delay
![](https://cdn.prod.website-files.com/63529a078779c0c455a24ded/655af6c5f6ebb1c2d5b3dae1_RqbyZfVgLWEFaXaucFEjVHaC05KlGARBWjmFI0V9JDs.png)
![](https://cdn.prod.website-files.com/63529a078779c0c455a24ded/655af6c5f6ebb1c2d5b3dae1_RqbyZfVgLWEFaXaucFEjVHaC05KlGARBWjmFI0V9JDs.png)
Communication and repair delays
![](https://cdn.prod.website-files.com/63529a078779c0c455a24ded/655af6c5f6ebb1c2d5b3dae1_RqbyZfVgLWEFaXaucFEjVHaC05KlGARBWjmFI0V9JDs.png)
![](https://cdn.prod.website-files.com/63529a078779c0c455a24ded/655af6c5f6ebb1c2d5b3dae1_RqbyZfVgLWEFaXaucFEjVHaC05KlGARBWjmFI0V9JDs.png)
Policy cancellation without notice
Delay in cash settlements
Coverage
Businesses
Find out how these businesses resolve complaints. Can’t find a business? You can still make a complaint.
Insurance
Issues
Read about the issues consumers are facing. Have a different issue? You can still make a complaint.
How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
![How Ajust works, user shares their story](https://cdn.prod.website-files.com/634fb1234ba948f0ddb6aae2/65c1c4855b06db95ba2e29ca_How%20it%20Works%201b.webp)
Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
![Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.](https://cdn.prod.website-files.com/634fb1234ba948f0ddb6aae2/64266c589df8daa6dbb71f55_submit-your-complaint.png)
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
![The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.](https://cdn.prod.website-files.com/634fb1234ba948f0ddb6aae2/64266c59746daee78e1919a7_get-your-resolution.webp)
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.
Do you have a complaint?
We take the effort out of making a complaint. It's fast, fair and free for consumers.
It only takes 2 minutes!
As Seen On
![Ajust as on the phone](https://cdn.prod.website-files.com/63529a078779c0c455a24ded/65c16e48bc465f5fe662e8f1_CTA%20phone.webp)