Aldi mobile uses the Telstra network to deliver its services. According to its Complaints Handling Policy, Aldi Mobile's complaints handling process takes into consideration consumer rights under the Telecommunications (Consumer Complaints Handling) Industry Standard 2018. According to the telco ombudsman annual report, Medion Australia P/L operating as Aldi Mobile, received 572 complaints in the 2021-2022 period. It also ranks as the 10th highest provider when ranked by number of complaints received.


Aldi Mobile
complaints we’ve resolved
Issue with refund


No Service / Outage


Other


Marketing / Information


Customer Service


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