I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nicholas
Your guide to resolving complaints with logistics companies.
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending your Christmas present to your relatives interstate. When you need to make a complaint to the business, Ajust's platform guides you through the process so you know what information to include and giving you confidence that your complaint is going to the right place so that you get heard.
Start by finding your provider or your issue.
Logistics
Package not delivered
Closed
17/11/2023
Sent
16/11/2023
Package not delivered
Submitted for
Nicholas
Closed
November 17, 2023
Logistics
Late delivery
Closed
16/11/2023
Sent
15/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Late delivery
Submitted for
Paul
Closed
November 16, 2023
Logistics
Lost parcel
Closed
12/11/2023
Sent
31/10/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kaycee
Lost parcel
Submitted for
Kaycee
Closed
November 12, 2023
Logistics
Delivery not attempted
Closed
30/9/2023
Sent
27/9/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kieran
Delivery not attempted
Submitted for
Kieran
Closed
September 30, 2023
Ajust is not affiliated with or endorsed by the businesses on this page. Ajust is an independent platform that helps consumers and businesses resolve complaints.
Businesses
Find out how these businesses resolve complaints. Can’t find a business? You can still make a complaint.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Aramex
Aramex
Couriers Please
Couriers Please
DHL
DHL
Fastway
Fastway
ParcelPoint
ParcelPoint
Sendle
Sendle
StarTrack
StarTrack
TNT
TNT
Sorry, no results here
Logistics
Issues
Read about the issues consumers are facing. Have a different issue? You can still make a complaint.
Coming soon!
How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
01
Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
02
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
03
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.
Do you have a complaint?
Ajust is the express lane for resolving customer complaints.
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Get Started
It only takes 2 minutes!