I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ryan
Your guide to resolving complaints with logistics companies.
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending your Christmas present to your relatives interstate. When you need to make a complaint to the business, Ajust's platform guides you through the process so you know what information to include and giving you confidence that your complaint is going to the right place so that you get heard.
Start by finding your provider or your issue.
Logistics
Wrong delivery address used & delivery not received
Closed
Sent
23/4/2024
Wrong delivery address used & delivery not received
Submitted for
Ryan
Closed
Logistics
Sent to wrong address
Closed
Sent
22/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Helen
Sent to wrong address
Submitted for
Helen
Closed
Logistics
Never received
Closed
22/4/2024
Sent
16/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jacki
Never received
Submitted for
Jacki
Closed
April 22, 2024
Logistics
Delivery not made
Closed
Sent
2/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Marcos
Delivery not made
Submitted for
Marcos
Closed
Logistics
Delayed delivery
Closed
10/4/2024
Sent
21/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tony
Delayed delivery
Submitted for
Tony
Closed
April 10, 2024
Logistics
Failed delivery
Closed
Sent
12/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Danny
Failed delivery
Submitted for
Danny
Closed
Logistics
Issue not delivered
Closed
Sent
11/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rob
Issue not delivered
Submitted for
Rob
Closed
Logistics
Delivery to wrong location
Closed
Sent
4/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Delivery to wrong location
Submitted for
Peter
Closed
Logistics
Parcel not delivered
Closed
29/1/2024
Sent
5/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Julie
Parcel not delivered
Submitted for
Julie
Closed
January 29, 2024
Logistics
Delayed delivery
Closed
28/12/2023
Sent
16/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alister Thomas
Delayed delivery
Submitted for
Alister Thomas
Closed
December 28, 2023
Ajust is not affiliated with or endorsed by the businesses on this page. Ajust is an independent platform that helps consumers and businesses resolve complaints.
Businesses
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Logistics
Issues
Read about the issues consumers are facing. Have a different issue? You can still make a complaint.
Coming soon!
How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
01
Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
02
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
03
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.
Do you have a complaint?
Ajust is the express lane for resolving customer complaints.
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