NAB Complaints
The best way to resolve complaints with NAB
NAB is a big four bank in Australia. Ajust could not find details of NAB's internal complaint numbers. But the banking ombudsman received over 4,500 complaints about NAB in 2021-22. NAB has a great record of resolving complaints made through Ajust.
Get heard by NAB

Have a complaint? Click below to resolve your issue with NAB
Have a complaint? Click below to resolve your issue with NAB
COMPLAINTS SENT THROUGH AJUST
Fees / Payments

Ying
•
July 20, 2023

Outcome Sought
Apology
Compensation
Other
Transactions

Minh
•
July 18, 2023

Outcome Sought
Apology
Compensation
Other
Transactions

Michael
•
June 26, 2023

Outcome Sought
Apology
Compensation
Other
Transactions

Adrian
•
June 24, 2023

Outcome Sought
Apology
Compensation
Other
Other

Tracey-lee
•
June 22, 2023

Outcome Sought
Apology
Compensation
Other
Transactions

Juness
•
June 9, 2023

Outcome Sought
Apology
Compensation
Other
Transactions

Jeffrey
•
May 26, 2023

Outcome Sought
Apology
Compensation
Other
Transactions

Phillip
•
May 4, 2023

Outcome Sought
Apology
Compensation
Other
Transactions

Dr Nazir
•
April 18, 2023

Outcome Sought
Apology
Compensation
Other
Customer Service

Phillip
•
March 29, 2023

Outcome Sought
Apology
Compensation
Other
Consumers who are asking
NAB
To Listen
Fees / Payments

Ying
•
July 20, 2023

Transactions

Minh
•
July 18, 2023

Transactions

Michael
•
June 26, 2023

Transactions

Adrian
•
June 24, 2023

Other

Tracey-lee
•
June 22, 2023

Transactions

Juness
•
June 9, 2023

Transactions

Jeffrey
•
May 26, 2023

Transactions

Phillip
•
May 4, 2023

Transactions

Dr Nazir
•
April 18, 2023

Customer Service

Phillip
•
March 29, 2023

COMPLAINTS RESOLVED THROUGH AJUST
Fees / Payments

Ying
•
July 20, 2023

Resolved < 48 hrs
Resolved < 1week
Resolved
Transactions

Minh
•
July 18, 2023

Resolved < 48 hrs
Resolved < 1week
Resolved
Transactions

Michael
•
June 26, 2023

Resolved < 48 hrs
Resolved < 1week
Resolved
Transactions

Adrian
•
June 24, 2023

Resolved < 48 hrs
Resolved < 1week
Resolved
Other

Tracey-lee
•
June 22, 2023

Resolved < 48 hrs
Resolved < 1week
Resolved
Transactions

Juness
•
June 9, 2023

Resolved < 48 hrs
Resolved < 1week
Resolved
Transactions

Jeffrey
•
May 26, 2023

Resolved < 48 hrs
Resolved < 1week
Resolved
Transactions

Phillip
•
May 4, 2023

Resolved < 48 hrs
Resolved < 1week
Resolved
Transactions

Dr Nazir
•
April 18, 2023

Resolved < 48 hrs
Resolved < 1week
Resolved
Customer Service

Phillip
•
March 29, 2023

Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
NAB
Banks play a hugely important role in society by helping people facilitate day to day transactions and manage financial affairs. Whilst banks are typically extremely reliable, occasionally people do have an issue that needs fixing. Whether it's an incorrect fee or a transaction you don’t recognise, Ajust is here to simplify the process of creating your complaint.
We explain how to complain to any bank – from the big 4 (ANZ, CBA, NAB and Westpac), to credit unions, neo-banks and everything in between. We also share guidance about common issues facing banking consumers, including unauthorised transactions, faulty ATMs, branch closures, poor customer service, delays and more.
How to complain to
NAB
Ajust helps hundreds of consumers resolve complaints every month. By following the simple process, Ajust will get the right information to the right place at your bank so that they can resolve your complaint. Here are some things to keep in mind when you’re getting started.
Common issues related to
NAB
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
