13cabs Complaints
The best way to resolve complaints with 13cabs
13cabs is a popular Australian taxi service that operates in various cities across the country. With a large fleet of vehicles and a user-friendly mobile app, customers can easily book a cab for their transportation needs. However, some customers have expressed concerns about the availability of cabs during peak hours and the occasional delays in pick-up times. Nonetheless, 13cabs continues to be a reliable option for many commuters.
Get heard by 13cabs
Have a complaint? Click below to resolve your issue with 13cabs
Have a complaint? Click below to resolve your issue with 13cabs
COMPLAINTS SENT THROUGH AJUST
Overcharged fare
Allan
•
November 20, 2023
Outcome Sought
Apology
Compensation
Other
Injury from car boot
Marcy
•
Outcome Sought
Apology
Compensation
Other
Overcharging on fare
John
•
Outcome Sought
Apology
Compensation
Other
Speeding complaint
Henry
•
Outcome Sought
Apology
Compensation
Other
Cab cancellation and no-show
Sandi
•
Outcome Sought
Apology
Compensation
Other
Dangerous speed
Darren
•
Outcome Sought
Apology
Compensation
Other
Driver's aggressive behavior
Peter
•
Outcome Sought
Apology
Compensation
Other
Dangerous driving
Petcharat
•
Outcome Sought
Apology
Compensation
Other
Driver's unprofessional behavior
John
•
Outcome Sought
Apology
Compensation
Other
Unsafe driving behavior
Olivia
•
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
13cabs
To Listen
Overcharged fare
Allan
•
November 20, 2023
Injury from car boot
Marcy
•
Overcharging on fare
John
•
Speeding complaint
Henry
•
Cab cancellation and no-show
Sandi
•
Dangerous speed
Darren
•
Driver's aggressive behavior
Peter
•
Dangerous driving
Petcharat
•
Driver's unprofessional behavior
John
•
Unsafe driving behavior
Olivia
•
COMPLAINTS RESOLVED THROUGH AJUST
Overcharged fare
Allan
•
November 20, 2023
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
13cabs
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
13cabs
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
Common issues related to
13cabs
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.