I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Subbiaya
Verified
McDonald's
partners with Ajust
McDonald's Complaints
The best way to resolve complaints with McDonald's
McDonald's, a global fast-food chain, offers a wide range of affordable menu options, including burgers, fries, and beverages. With numerous locations worldwide, McDonald's aims to provide quick service and convenience to its customers. While some individuals may have concerns about the nutritional value of their offerings or the environmental impact of their packaging, McDonald's continues to be a popular choice for those seeking a quick and affordable meal.
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Have a complaint? Click below to resolve your issue with McDonald's
Have a complaint? Click below to resolve your issue with McDonald's
Ajust is putting pressuring on
McDonald's
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Unpleasant staff interaction
Unresolved
Sent
1/12/2024
Unpleasant staff interaction
Subbiaya
•
December 1, 2024
Left feeling distraught and hungry
Outcome Sought
Apology
Compensation
Other
Received wrong order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sacha
Received wrong order
Sacha
•
Humiliated and frustrated
Outcome Sought
Apology
Compensation
Other
Cold and inedible chips
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eugene
Cold and inedible chips
Eugene
•
Affected confidence in food quality
Outcome Sought
Apology
Compensation
Other
Refund issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ezana
Refund issue
Ezana
•
Left without meal and refund
Outcome Sought
Apology
Compensation
Other
Long wait time and rude staff
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Phill
Long wait time and rude staff
Phill
•
Negative perception of brand
Outcome Sought
Apology
Compensation
Other
Lack of table service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
George
Lack of table service
George
•
Inconvenient dining experience
Outcome Sought
Apology
Compensation
Other
Missing Pokemon cards
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nathan
Missing Pokemon cards
Nathan
•
Children disappointed and misled
Outcome Sought
Apology
Compensation
Other
Unresolved complaint regarding service or product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rimz
Unresolved complaint regarding service or product
Rimz
•
Outcome Sought
Apology
Compensation
Other
Incomplete order and poor service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Charlene
Incomplete order and poor service
Charlene
•
Frustration and dissatisfaction
Outcome Sought
Apology
Compensation
Other
Poor quality
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jaz
Poor quality
Jaz
•
Disappointment and dissatisfaction
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
McDonald's
To Listen
Live Campaign
Do you manage complaints for
McDonald's
?
Unpleasant staff interaction
Unresolved
Sent
1/12/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Subbiaya
Subbiaya
•
December 1, 2024
Customer dissatisfied with service, left without meal, requests voucher and apology.
Received wrong order
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sacha
Sacha
•
Customer received wrong order and faced disrespectful treatment from the manager, seeking a refund and resolution.
Cold and inedible chips
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eugene
Eugene
•
Customer received cold, shrivelled chips and seeks compensation and improved food handling practices.
Refund issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ezana
Ezana
•
Customer requests a refund for a failed transaction and seeks information on preventing similar issues.
Long wait time and rude staff
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Phill
Phill
•
Customer dissatisfied with service and seeks improved training and management oversight.
Lack of table service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
George
George
•
Customer dissatisfied with lack of table service at McDonald's kiosk orders.
Missing Pokemon cards
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Nathan
Nathan
•
Customer disappointed by missing Pokemon cards in Happy Meals, seeks fulfillment of the advertised promotion.
Unresolved complaint regarding service or product
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rimz
Rimz
•
Incomplete order and poor service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Charlene
Charlene
•
Customer received incomplete order, poor service, and demands reimbursement and an apology.
Poor quality
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jaz
Jaz
•
Customer disappointed with burger quality, requests a refund and prompt response.
The best way to resolve an issue with
McDonald's
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
McDonald's
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
McDonald's
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
McDonald's
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
McDonald's
Phone
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Post
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Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
McDonald's
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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