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Schweppes
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Schweppes
Complaints

The best way to resolve complaints with
Schweppes

Schweppes, a well-known beverage brand, offers a wide range of carbonated drinks and mixers. With a long-standing history in the industry, Schweppes has become a popular choice for consumers. While some customers have expressed concerns about the availability of certain flavors or packaging issues, Schweppes continues to maintain a strong presence in the market.

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Have a complaint? Click below to resolve your issue with
Schweppes

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Schweppes
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Other

Changed recipe

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michelle
Changed recipe

Michelle

July 5, 2024

Lost 2 customers

Outcome Sought

Apology

Compensation

Other

Other

Change of cap for recycling

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Beverley
Change of cap for recycling

Beverley

June 17, 2024

Difficult to open and close, spillage

Outcome Sought

Apology

Compensation

Other

Other

Going flat quickly

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Peter
Going flat quickly

Peter

May 15, 2024

Spoiling drinks

Outcome Sought

Apology

Compensation

Other

Other

Last can empty

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lauren
Last can empty

Lauren

May 9, 2024

Received less product than expected

Outcome Sought

Apology

Compensation

Other

Other

Flat product

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sue
Flat product

Sue

April 20, 2024

Not enjoyable, waste of money

Outcome Sought

Apology

Compensation

Other

Other

Mould growth in bottle

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Nicole
Mould growth in bottle

Nicole

April 8, 2024

Unpleasant surprise before opening

Outcome Sought

Apology

Compensation

Other

Other

Terrible taste

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Doug
Terrible taste

Doug

April 6, 2024

Disappointed

Outcome Sought

Apology

Compensation

Other

Other

Bad bottle design

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John
Bad bottle design

John

March 17, 2024

Unstable when stacked, liquid spills

Outcome Sought

Apology

Compensation

Other

Other

Redemption problem

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Adel
Redemption problem

Adel

March 5, 2024

Unable to redeem prize

Outcome Sought

Apology

Compensation

Other

Other

Leaking cans

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jane
Leaking cans

Jane

March 3, 2024

Carpet damage, unable to buy more

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Schweppes

To Listen

Live Campaign
Do you manage complaints for
Schweppes
?
Other

Changed recipe

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michelle

Michelle

July 5, 2024

Customers are upset with schweppes for changing the recipe of their lemonade, resulting in a flat and unappealing taste.
You have lost 2 customers as you have changed the recipe for your lemonade. It’s no longer a fresh bubbly drink, it taste flat and does. It taste like lemonade any more.
Other

Change of cap for recycling

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Beverley

Beverley

June 17, 2024

Customer complains about new bottle caps on schweppes lemonade, making recycling difficult and causing spillage. requests a return to old style lid.
For some reason our Lemonade in Schweppes bottles has had a change of cap. It has a note explaining it is so that the items get recycled together. We have been regular recyclers of these bottles for years and i can assure you that most people would have recycled the old white bottle top on the bottle as it is common practice to push the air out of the bottle to flatten it in order to reduce the space it takes. Your solution in connecting the new yellow caps does not work for two reasons: it is very very difficult to unscrew the new attached caps and even harder to reattach them correctly to close the bottle. Consequently the only option is to break the joining bit off which often involves spillage and also means you have complicated the process instead of ensuring it gets recycled. You also have made it more difficult for elderly people to get the bottle open at all. Please go back to the old style lid.
Other

Going flat quickly

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Peter

Peter

May 15, 2024

Customer seeking replacement of flat schweppes tonic cans purchased from tesco, requesting new batch of twelve cans of slimline and original.
We always purchase your tonics in cans for our G&T’s.Slimline for my wife and original for myself.The latest batch we purchased from Tesco’s are going flat very quickly and spoiling our drinks.I would like a new batch of twelve cans of both to replace the unsatisfactory ones please.
Other

Last can empty

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lauren

Lauren

May 9, 2024

Customer received mostly empty can of schweppes lemon and soda water, requesting refund.
Hi I bought a 6 mini pack of Schweppes lemon and soda water . Love them but the last can in the pack I opened only had a mouthful of drink the can was basically empty
Other

Flat product

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sue

Sue

April 20, 2024

Customer is disappointed with flat schweppes sarsparilla purchased from munno para sa, will no longer buy due to substandard product.
I really enjoy Schweppes Sarsparilla but the past four times I have purchased it from foodland at Munno Para SA, it has been completely flat and not enjoyable at all. The first time I put it down to a one off issue, but after this week and the forth bottles being the same I’ve assumed there have been a change in the process somewhere that is resulting in a sub standard product. Disappointingly I will not be buying this product anymore as it was not pleasant at all and a waste of money. Kind Regards Sue Sargeant
Other

Mould growth in bottle

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Nicole

Nicole

April 8, 2024

Mould growth in schweppes agrum blood orange pack purchased from coles, requesting recall, compensation, and potential harm risk consideration.
I purchased a 4 pack of Schweppes Agrum Blood Orange from Coles in February 2024 only to find mould growth in one of the bottles before opening. Expiry date is only November 2024 and had been stored in the fridge since purchase.
Other

Terrible taste

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Doug

Doug

April 6, 2024

Customer seeks refund for flavorless schweppes zero sugar lime & lemon cans, disappointed with taste and packaging.
The schweppes zero sugar lime&lemon can's flavour tastes terrible it tastes like flat lemon drink can't drink it without adding lemon &lime cordial very disappointed after looking at your packaging and reading the contents description and checking your best before date 28 February 2025 I am referring to your 10 pack
Other

Bad bottle design

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John

John

March 17, 2024

Customer complains about unstable design of schweppes infused mineral water bottles, may not purchase again unless design is fixed.
The shape of the 1.1 litre bottles for infused mineral water is a bad design. They are unstable when stacked horizontally in the fridge and even worse when only half full - the liquid runs into the neck and the bottle tilts down the with screw top lid touching the shelf. I probably will not buy your product again unless the design is fixed.
Other

Redemption problem

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Adel

Adel

March 5, 2024

Customer won 250ml drink from schweppes but no supermarket in egypt will redeem the prize.
I won 250ml as written drink & win but no outlet super market want to redeem I am from Egypt
Other

Leaking cans

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jane

Jane

March 3, 2024

Customer found multiple cans of schweppes lemonade leaking and half full, causing damage to carpet. requesting attention to manufacturing issue.
I buy your lemonade from Waitrose .I buy your £4 packs I always have about 12 packs at the ready . My grandchildren and husband like it . I went in the pantry and noticed the carpet was wet and sticky The cans were leaking in nearly all the packs and many were half full There was no damage to any of the cans . I can only suggest there is a big problem with the actual cans We binned the rest before there was even more damage To test the tins my husband got a large tray ,put 12 cans in to see what happened Sure even they were leaking ,some only half full ! This is a serious matter and you need to draw attention to it to a very senior person The carpet has to be replaced and I can’t buy anymore of their favourite drink until matter is sorted I took the number off one of the half filled leaking cans Side 2W31D24B Bottom sell by 31 5 24 A 142SC120 24 My husband and I are very ill and I am disabled , I have not yet contacted Waitrose I would suggest your tin manufacture has let you down There is a huge problem it’s not possible for thatmany perfect looking tins are leaking Will await your reply Kind Regards Jane Burns Broadacres Hall Common Ludham NR295NU

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Other

Last can empty

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lauren
Last can empty

Lauren

May 9, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Flat product

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sue
Flat product

Sue

April 20, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Mould growth in bottle

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Nicole
Mould growth in bottle

Nicole

April 8, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Leaking cans

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jane
Leaking cans

Jane

March 3, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Flat tonic water

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stephen
Flat tonic water

Stephen

February 25, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

how to raise a complaint with

Schweppes

The best way to resolve an issue with 

Schweppes

Quick Solutions
Prepared by
Schweppes
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Schweppes

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
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Schweppes
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04
Fair and Free
Join our campaign to get
Schweppes
to listen
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Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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