Prouds The Jewellers Complaints
The best way to resolve complaints with Prouds The Jewellers
Prouds The Jewellers is a well-established Australian retailer offering a wide range of jewellery and watches. With multiple locations nationwide, customers can find a variety of products to suit their preferences. While some customers have expressed concerns about pricing and customer service, others have praised the store for its extensive selection and convenient shopping experience.
Get heard by Prouds The Jewellers
Have a complaint? Click below to resolve your issue with Prouds The Jewellers
Have a complaint? Click below to resolve your issue with Prouds The Jewellers
COMPLAINTS SENT THROUGH AJUST
Poor customer service
Dawn
•
June 16, 2024
Outcome Sought
Apology
Compensation
Other
Poor repair service
Christopher
•
June 14, 2024
Outcome Sought
Apology
Compensation
Other
Pricing discrepancy
Rose
•
May 27, 2024
Outcome Sought
Apology
Compensation
Other
Cancellation fee dispute
Celia
•
May 24, 2024
Outcome Sought
Apology
Compensation
Other
Disrespectful comment from staff
Jason
•
May 1, 2024
Outcome Sought
Apology
Compensation
Other
Return policy not explained
Shane
•
April 30, 2024
Outcome Sought
Apology
Compensation
Other
Faulty pin
Brooke
•
April 17, 2024
Outcome Sought
Apology
Compensation
Other
Repair service unavailable
Kristine
•
Outcome Sought
Apology
Compensation
Other
Refusal to fix clasp
Sarah
•
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Prouds The Jewellers
To Listen
Poor customer service
Dawn
•
June 16, 2024
Poor repair service
Christopher
•
June 14, 2024
Pricing discrepancy
Rose
•
May 27, 2024
Cancellation fee dispute
Celia
•
May 24, 2024
Disrespectful comment from staff
Jason
•
May 1, 2024
Return policy not explained
Shane
•
April 30, 2024
Faulty pin
Brooke
•
April 17, 2024
Repair service unavailable
Kristine
•
Refusal to fix clasp
Sarah
•
COMPLAINTS RESOLVED THROUGH AJUST
Poor repair service
Christopher
•
June 14, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Pricing discrepancy
Rose
•
May 27, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Cancellation fee dispute
Celia
•
May 24, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Disrespectful comment from staff
Jason
•
May 1, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Return policy not explained
Shane
•
April 30, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Prouds The Jewellers
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
Prouds The Jewellers
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
Common issues related to
Prouds The Jewellers
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
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Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
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Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
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Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
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