I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lois
Resolve complaints the easy way.
We take the hassle out of customer complaints. Fast, fair and free for consumers.
Resolve your complaint
It only takes 2 minutes!
Complaints we’ve resolved
Telco
No data connection
Closed
7/12/2023
Sent
6/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Banking
Missing transfer
Closed
6/12/2023
Sent
5/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Beverley
Telco
Cancellation
Closed
8/12/2023
Sent
4/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Priti
Telco
Commentators talking over song
Closed
4/12/2023
Sent
3/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Oaul
Telco
Cancellation and installation
Closed
9/12/2023
Sent
3/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Irina
Telco
Cancel
Closed
9/12/2023
Sent
3/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cameron
Airline
Refund discrepancy
Closed
30/11/2023
Sent
1/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alysia
Telco
Lost internet connection
Closed
4/12/2023
Sent
1/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Marilyn
Telco
No connection
Closed
5/12/2023
Sent
1/12/2023
Thankyou for your help much appreciated
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Linda
Telco
Need new modem
Closed
5/12/2023
Sent
1/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bernard
Telco
Dropping out regularly
Closed
6/12/2023
Sent
1/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Malcolm
Telco
Fetch box not returned
Closed
7/12/2023
Sent
1/12/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jarod
Banking
Disappointing customer service
Closed
4/12/2023
Sent
30/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Geberew
Telco
No internet connection
Closed
5/12/2023
Sent
30/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Debora
Banking
Multiple unauthorized transactions
Closed
30/11/2023
Sent
29/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Harry
Other
Contaminated cheese
Closed
30/11/2023
Sent
29/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lorraine
Retail
Delivery delay
Closed
29/11/2023
Sent
28/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Telco
Cancellation
Closed
5/12/2023
Sent
28/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Barbara
Telco
No nbn as a TPG subscriber
Closed
9/12/2023
Sent
28/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maureen
Telco
Canceled service still charged
Closed
28/11/2023
Sent
27/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rafi
Telco
Website not working
Closed
28/11/2023
Sent
27/11/2023
Great service
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cameron
Telco
Increase in bill
Closed
1/12/2023
Sent
27/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Susanna
Telco
No service
Closed
7/12/2023
Sent
27/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darryl
Telco
Deported
Closed
7/12/2023
Sent
27/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jenny
Telco
Recharge not successful
Closed
7/12/2023
Sent
27/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kevin
Telco
Internet not connecting
Closed
30/11/2023
Sent
26/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kien-Hai
Banking
Order not received
Closed
30/11/2023
Sent
26/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kim
Banking
Account termination without notification
Closed
6/12/2023
Sent
26/11/2023
I recently had a dispute with my bank and decided to lodge a complaint via Ajust.
I’ve got to say they were very professional as I received a call from Jackson the very next morning and my dispute was resolved shortly after.
I would definitely recommend Ajust if anyone has a problem with their bank.
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Douglas
Other
Skin peeling off
Closed
26/11/2023
Sent
24/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jeanne
Banking
Cancelled cards
Closed
27/11/2023
Sent
24/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Charlotte
Other
Detour inconvenience
Closed
4/12/2023
Sent
24/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Annette
Banking
Double charging and account hold
Closed
24/11/2023
Sent
23/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tony
Energy
Not receiving statements
Closed
27/11/2023
Sent
23/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Greg
Telco
Porting landline number
Closed
28/11/2023
Sent
23/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Josef
Energy
Unrealistic bill
Closed
28/11/2023
Sent
23/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tamara
Energy
Account removal
Closed
25/11/2020
Sent
23/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Van
Telco
Outage
Closed
22/11/2023
Sent
22/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dianne
Telco
Payment
Closed
22/11/2023
Sent
22/11/2023
They got in touched with me very quickly they could not resolve all of my issues due to decisions made higher up in the chain of management and not in their control
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Marilyn
Telco
Nation wide outage
Closed
23/11/2023
Sent
22/11/2023
Ajust was so easy to file a complaint with. And it meant I didn't have to wait on phone for a response. Someone got in touch fast and then I could resolve issue fast. Great company I will use in future.
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jessica
Other
Picture interference
Closed
24/11/2023
Sent
22/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Raymond
Telco
No land line
Closed
27/11/2023
Sent
22/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Suzanne
Other
Parking breach
Closed
30/11/2023
Sent
22/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tai-loy
Telco
Not working
Closed
30/11/2023
Sent
22/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Other
Fault with third party apps
Closed
1/12/2023
Sent
22/11/2023
ajust helped me to resolve my complaint very easy to use thanks.
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Brian
Banking
Personal information breach
Closed
30/11/2023
Sent
22/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ryan
Telco
Unsatisfactory installation
Closed
30/11/2023
Sent
22/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Liz
Other
Remote control button
Closed
24/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ruth
Telco
FTTP upgrade
Closed
27/11/2023
Sent
21/11/2023
Posted my NBN complaint and Adjust forwarded it and kept me informed throughout the process 👍
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lawrence
Banking
Closed
27/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Elizabeth
Telco
Issues
Closed
24/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Terry
Telco
Internet service not working
Closed
21/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Other
Misleading vip parking ticket
Closed
29/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joshua
Energy
Grant application may be denied
Closed
29/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Raquel
Telco
Stopped
Closed
29/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cherryl
Telco
Planned maintenance causing internet outage
Closed
29/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Julie and Warren
Retail
Rash from sofa
Closed
29/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Telco
Credit not received
Closed
30/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kimberley
Airline
Ff transfer delay
Closed
30/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mary
Other
Delivery issue
Closed
1/12/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Danielle
Telco
Drops out, no service
Closed
1/12/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anthony
Telco
Price change without notification
Closed
30/11/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lizi
Retail
Miss diagnosis
Closed
5/12/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Banking
Missing money
Closed
8/12/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Julian
Telco
Outage and internet downtime
Closed
8/12/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dylan
Other
Loss of power to downstairs lighting circuit
Closed
9/12/2023
Sent
21/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Graeme
Retail
False advertising
Closed
22/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
William
Airline
Refund or credit
Closed
20/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Belinda
Other
Ordering two instead of one
Closed
22/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Marion
Other
Commentators
Closed
23/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gayle
Telco
No internet connection
Closed
23/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Denise
Insurance
Monthly account not paid
Closed
21/11/2023
Sent
20/11/2023
Ajust solved my issues VERY QUICKLY
thanks Ajust!
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stuart
Other
Non-delivery
Closed
22/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Philippa
Other
Order not received
Closed
23/11/2023
Sent
20/11/2023
Ajust were great in resolving my issue of not receiving an order from a supplier. Easy process with great follow up and communication.
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Simon
Other
Car broke down
Closed
24/11/2023
Sent
20/11/2023
Had a problem with my LDV under warranty was going to take two weeks to have the mercanic have a look got Ajust to help me the problem was sorted in a few days later got courtesy car and waiting for my car to be fixed
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Other
Non-delivery
Closed
25/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alyssa
Other
Inclement weather
Closed
26/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joanne
Energy
Bill delivery issue
Closed
27/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alicia
Banking
Unauthorized purchases
Closed
28/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Other
Refund
Closed
17/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Roslyn
Other
Defective
Closed
30/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rob
Other
Head and oil issues
Closed
29/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aaron
Energy
Telephone not answered
Closed
30/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Roberto
Telco
Outage
Closed
21/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rhys
Insurance
Delayed settlement
Closed
29/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Karen
Other
Super und payout
Closed
28/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Harry
Telco
Outage and coverage
Closed
30/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
William
Other
Communication
Closed
30/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anna
Telco
Pricing disparity
Closed
29/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sandra
Other
Poor window and oven cleaning
Closed
30/11/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Fiona
Telco
Outage
Closed
2/12/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Donna
Other
Alarmed emergency exit
Closed
2/12/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joshua
Telco
Dropping out
Closed
7/12/2023
Sent
20/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Christine
Telco
Billing cycle start date
Closed
24/11/2020
Sent
18/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Telco
Outage
Closed
20/11/2023
Sent
17/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ysaline
Telco
Outage
Closed
20/11/2023
Sent
17/11/2023
Smooth UI/UX. Easy to understand and quick to use. Helped with resolution much faster than I would have expected with a lot less effort needed from my end then I would have needed if trying without Ajust. Thank you!
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Max
Banking
Verification code not sent
Closed
22/11/2023
Sent
16/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Banking
No returns
Closed
21/11/2023
Sent
16/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Telco
Credit removed
Closed
23/11/2023
Sent
16/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
QUICK AND EASY
The express lane for every complaint.
No more waiting on hold or navigating mazes. Ajust is the one place to go for complaints about Australian businesses.
Get Started
GET AN OUTCOME
Success for over 90% of complaints.
Resolution or escalation. We make sure there’s an outcome for every complaint.
Get Started
FREE FOR CONSUMERS
It costs nothing for consumers.
We believe every complaint deserves a just resolution, so we ask providers to pick up the tab for their customers.
Get Started
How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
01
Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
02
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
03
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Get Started
It only takes 2 minutes!
Businesses
Find out how these businesses resolve complaints. Can’t find a business? You can still make a complaint.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
1st Energy
1st Energy
7-Eleven
7-Eleven
AAMI
AAMI
AGL
AGL
ANZ
ANZ
ASOS
ASOS
Air New Zealand
Air New Zealand
Alinta Energy
Alinta Energy
Sorry, no results here
Issues we solve
Learn more about the types of complaints we resolve
Consumer FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with Australian businesses.
How much does it cost?
Nothing! Ajust is completely free for consumers.
How does Ajust make money?
Businesses pay Ajust to access our premium complaint management tools. We’re committed to providing free help to consumers, so we ask businesses to pick up the tab for their customers.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! You can always make a complaint directly to a business, but Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's all free for consumers.