I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Chantelle
Telco
complaints
Can't get through to your mobile provider? Internet too slow or keeps dropping out? We can help resolve your telco complaints, whether you're with the big providers (like Telstra, Optus and TPG) or one of the many other smaller players. Fix telco issues about your internet connection or mobile coverage, network outages, telco billing, faulty installation or damage to NBN equipment. You're in the right place to resolve complaints with your mobile or internet service.
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Raise A Complaint About Any
Telco Provider
Complaint
Can’t find who you’re looking for on the list below? You can still make a complaint.
Telco
Issues
Read about the issues consumers are facing. Have a different issue? You can still make a complaint.
How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
01
Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
02
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
03
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.
Do you have a complaint?
Ajust is the express lane for resolving customer complaints.
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Get Started
It only takes 2 minutes!
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