How do I make a complaint to Oporto?

Ajust is the easiest way to resolve complaints with Oporto. Describe the issue and how it affected you and Ajust with create and send your complaint directly to Oporto. Ajust is fast and free for consumers.

Had a problem with
Oporto
? Send a complaint they can’t ignore.

Ajust helps you write it, send it, and make sure it reaches the right team fast.

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Last updated:

July 23, 2025

Food and Drinks

Oporto
Complaints

The best way to resolve complaints with

Oporto

Oporto is a fast-food chain in Australia known for its Portuguese-style flame-grilled chicken. With a wide range of menu options, including burgers, wraps, and salads, Oporto aims to cater to various tastes and dietary preferences. Some common complaints about Oporto include long wait times during peak hours, inconsistent food quality, and limited vegetarian and vegan options.

Quick Solutions

How to complain to

Oporto

Tried support already? We’ll take it further.

Oporto

didn’t respond, Ajust helps you submit a serious complaint that can’t be ignored.

Send my

Oporto

complaint

COMPLAINTS SENT THROUGH AJUST

No Live Complaints

Do you have a complaint related to this issue?

We can help you get heard.

Resolve with Ajust

Other

Wrong sauce

Unresolved

Sent

11/2/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Katelyn

Wrong sauce

Katelyn

•

February 11, 2024

Made me feel sick

Outcome Sought

Apology

Compensation

Other

Hard plastic in burger

Unresolved

Sent

10/2/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Aaron

Hard plastic in burger

Aaron

•

February 10, 2024

Could have chipped teeth

Outcome Sought

Apology

Compensation

Other

Wrong order

Unresolved

Sent

9/2/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Yatendra

Wrong order

Yatendra

•

February 9, 2024

Unable to contact store, no refund or store credit

Outcome Sought

Apology

Compensation

Other

Missing basting, dry chicken

Unresolved

Sent

7/2/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Leticia

Missing basting, dry chicken

Leticia

•

February 7, 2024

Disappointed

Outcome Sought

Apology

Compensation

Other

Soggy buns

Unresolved

Sent

31/1/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Robert

Soggy buns

Robert

•

January 31, 2024

Ruined experience

Outcome Sought

Apology

Compensation

Other

Double charged

Unresolved

Sent

30/1/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Sylvia

Double charged

Sylvia

•

January 30, 2024

Charged twice for the amount

Outcome Sought

Apology

Compensation

Other

Thin chicken

Unresolved

Sent

14/1/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Jess

Thin chicken

Jess

•

January 14, 2024

Inedible

Outcome Sought

Apology

Compensation

Other

Half full chip packet, white and wet chicken, lack of filling on burger

Closed

29/1/2024

Sent

5/1/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

David

Half full chip packet, white and wet chicken, lack of filling on burger

David

•

January 5, 2024

Customer received less food and unsatisfactory quality

Outcome Sought

Apology

Compensation

Other

Closed

15/3/2025

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Aykut

•

Outcome Sought

Apology

Compensation

Other

Closed

9/3/2025

Sent

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Ellie

•

Outcome Sought

Apology

Compensation

Other

how to RAISE a complaint with

Oporto

The best way to resolve an issue with
Oporto

WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Send your complaint

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to
Oporto

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

Describe the issue and how it affected you

Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.

Consider how you’d like the business to resolve your complaint

Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.

Gather any materials that support your complaint

Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.

Fast and Easy

Use Ajust to raise a complaint directly with

Oporto

We handle everything for you, get started for free.

Send your complaint

How to contact

Oporto

Phone

Details missing. Help fill in the gaps.

Post

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Online

https://www.oporto.com.au/contact

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In person

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Available for Ajust members.

Complaint Policy

Details missing. Help fill in the gaps.

Common issues related to
Oporto

Coming soon!

GET HEARD, GET A RESOLUTION

Resolving issues with Ajust

Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

Try it now

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.