Verified
Medibank
partners with Ajust

Medibank
Complaints

The best way to resolve complaints with
Medibank

Medibank is a leading Australian health insurance provider, offering a range of coverage options for individuals and families. With a strong presence in the market, Medibank aims to provide accessible and affordable healthcare solutions. While some customers have expressed concerns about claim processing times and customer service, Medibank continues to strive for improvement in these areas.

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Medibank

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Medibank

Have a complaint? Click below to resolve your issue with
Medibank

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Medibank
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Other

Branch closed at lunch

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lee
Branch closed at lunch

Lee

January 18, 2024

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Medibank

To Listen

Live Campaign
Do you manage complaints for
Medibank
?
Other

Branch closed at lunch

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lee

Lee

January 18, 2024

Complaint about medibank branch in north sydney being closed at lunch, requesting more staff.
Medibank branch closed at lunch, north Sydney branch

COMPLAINTS RESOLVED THROUGH AJUST

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No Live Complaints
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how to raise a complaint with

Medibank

The best way to resolve an issue with 

Medibank

Quick Solutions
Prepared by
Medibank
WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Medibank

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Medibank
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign
Help us by adding your complaint to our campaign. The more people we have, the harder it is for {Business} to ignore us!
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Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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