nib Complaints
The best way to resolve complaints with nib
nib is a leading Australian health insurance provider, offering a range of coverage options to individuals and families. With a focus on affordability and accessibility, nib aims to provide comprehensive health insurance solutions. Customers may have concerns regarding claim processing, customer service, or policy coverage.
Get heard by nib
Have a complaint? Click below to resolve your issue with nib
Have a complaint? Click below to resolve your issue with nib
COMPLAINTS SENT THROUGH AJUST
Difficulty changing appointment date
Adrienne
•
June 18, 2024
Outcome Sought
Apology
Compensation
Other
Over debited account
Patrice
•
April 12, 2024
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
nib
To Listen
Difficulty changing appointment date
Adrienne
•
June 18, 2024
Over debited account
Patrice
•
April 12, 2024
COMPLAINTS RESOLVED THROUGH AJUST
Over debited account
Patrice
•
April 12, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
nib
For the most part, insurance is set and forget however unfortunately, things can go wrong. Whether it's a billing issue or problem with the processing or a claim, Ajust is here to simplify the complaint process to give you the best chance of a fast and fair resolution.
Do you need to make a complaint to your insurance provider? Ajust makes it easy, regardless of whether it's one of the big providers or perhaps one that is less known. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.
How to complain to
nib
Ajust helps hundreds of consumers each month by making the complaint process simple and easy. Ajust’s platform ensures that all essential information is included before sending the complaint to the insurer. Here are steps to consider before getting started.
Common issues related to
nib
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.